How to restrict status change to asignee and automation for jira

[Christian Piermayr]

Hi everyone, I need help with restricting the ability to change the status of an issue to only the assignee and through automation in Jira. Our goal is to automate complex processes, where most triggers originate from underlying sub-tasks that update the status of the parent task via automation rules or validation criteria. However, when we restrict the parent task transition from one status to the next, we can only add individuals as exceptions, which disrupts the automation flow. Does anyone know of any workarounds for this? Thanks in advance!

[Peter_DevSamurai]

Hi @Christian Piermayr , 

It is not currently possible to restrict status changes to only assignees and automation. When you restrict a transition, you can only add users or groups as exceptions. But you can try to work around the system like:

1. Use automation to set the assignee
2. Use permission schemes to restrict transitions 

You can read more here -> Document.

[Christian Piermayr]

Hi @Peter_DevSamurai 

I'll give that a try - thank you for your suggestion.

[Dexter de Vera]

Hi @Christian Piermayr ,

Welcome to the atlassian community,

As mention by @Luis Felipe Studzinski Santos , you can add condition to allow the transition only to Assignee. Check out the link for more details about configuring advanced issue workflows.

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/ 

Hope it helps!

[Christian Piermayr]

Hi @Dexter de Vera 

Thank you for your help!

[Luis Felipe Studzinski Santos]

My suggestion would be to not use automation to restrict this but rather configure a condition in the workflow, using the condition: "Only Assignee" - Condition. This condition allows only the assignee to execute a transition.

[Christian Piermayr]

Hi @Luis Felipe Studzinski Santos 

Thank you for your suggestion!