Status Labels in Markdown Formatting for Automation

[Talha Eryasar]

Hello all,

I have an automation that creates tickets after certain triggers. I am formatting the description field of the tickets, and I would like to add status labels to the description section. Is this possible in markdown formatting right now such as we use panels?

[Bill Sheboy]

Hi @Talha Eryasar -- Welcome to the Atlassian Community!

Do you mean the status element, from the dropdown as "Add a custom status label"?

If so, that is possible, and seems to be just the color-formatting markdown: https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=texteffects

For an example with the built-in colors for that element:

here is a {color:#FF5630}*[ RED ]*{color} status

If you mean another element, I recommend creating a test rule to log the description, adding an example element to a test issue, and then run the test rule to learn the format markdown to use.

• trigger: manual
• action: log the value of {{issue.description}}

FYI...in my experience, some of the markdown elements from the editor cannot be added by automation rules.  For those, I believe the Atlassian Document Format (ADF) must be used.

Kind regards,
Bill