Atlassian Automation

My main goal is to be able to retrieve the information that is displayed on the user profile in Jira and apply those values within a Jira ticket, so when a ticket is created, this info is auto-popula...

• Question
• automation
• cloud
• jira-service-management
• jira-service-management-cloud

Hi there, One of my clients reported that during a CSV import where he tried to update the values of the Business Value custom field, some of the tickets 'lost' their connection to the Parent ticket...

• Question
• automation
• cloud
• jira
• jira-cloud

Hallo,  Ich stehe aktuell vor folgendem Problem: (Company-managed Projekt) Es existiert bereits eine funktionierende Regel Nr.1 die Bei Erstellung von TASK X unterschiedliche Subtasks erstel...

• Question
• automation
• cloud
• jira
• jira-cloud

Hello, What I noticed is that even if the customer belongs to the organization, Jira won't automatically set the Organizations field once the issue is created. My goal is to create an automatio...

• Question
• automation
• cloud
• jira-service-management
• jira-service-management-cloud

Hello to everyone. I have a connection issue between Jira datacenter and ServiceNow. I have this ServiceNow  endpoint   https://generixdev.service-now.com/api/now/import/u_imp_inciden...

• Question
• automation

  How can I automate the creation of a Jira ticket for every new event added in confluence calendar ? I tried using confluence automation but couldn't find any trigger or action related to conf...

• Question
• automation

  Hi, I have set up 2 automations for auto scheduling a chain of issues (mimicking gantt auto schedule features in similar tools). The automation rules are:   1. If START DATE is being ...

• Question
• automation
• cloud
• jira
• jira-cloud

Hi Everyone, I'm Emmanuel Katto from Uganda, I'm looking for guidance on creating linked issues based on the number of users in a custom field. Specifically, I have a user picker custom field and nee...

• Question
• automation
• cloud
• jira
• jira-cloud

In the backlog view you could request an Epic view which would list all the epics on the LHS. You could then use this panel/view to reorder the epics. This order would be reflected in swimlanes if yo...

• Question

We have an automation that creates a ticket every weekday. I would like to add a condition to the automation that causes it to skip specific days i.e. tickets are not created for holidays such as Chr...

• Question
• automation
• cloud
• jira-work-management
• jira-work-management-cloud

I have a field for estimations, "T-shirt size", where the developers can estimate the amount of work before they actually start. This is a text field, with these options right now:   As a ...

• Question
• automation

  1.In jira automation, i have created one rule in which once the issue is created by name DT-1 2.when i create the branch by same name, issue will move from `todo` to `in progress` column, I ...

• Question
• automation

This was working fine and is now broken.  Using Cloud version.  The problem seems to be the user input variable.  More specifically: (1) We have a Manual Trigger rule that reque...

• Question
• automation
• cloud
• questions-for-confluence
• questions-for-confluence-cloud

I have some automation in Jira that creates a Confluence page which works fine, however I would like to then be able to change the Owner and remove myself as a watcher on that new page.  I have...

• Question
• automation
• confluence-cloud

Is there some way to build a string with branching? I have a JSON and want to grab id from each entry and append them all together, i.e. id1&id2&id3. I created a variable {{ids}} with {{empt...

• Question
• automation

I'm trying to build an automation to will replace text within a user defined text field (could be in Jira or Confluence) by looping through a lookup table (with key value pairs) with an advanced bran...

• Question
• automation
• jira

...bsp;   enabled: true,     description: "Webhook for getting sprint updates",     url: webhookUrl,     events: [         "j...

• Question
• api
• automation
• forge
• jira-cloud
• webhook

Dear community,   I would like to now the previous state of an issue within a Jira Automation.   I can get the change history of an issue via web request:   I then read the r...

• Question
• automation
• history
• json
• rest-api
• smart-value
• +1 more tag...

    Hello Jira Community, I'm new to the forum and have limited experience with Jira. Over the past few weeks, I've been learning through resources like Google and Chat-GPT, but I need s...

• Question
• automation
• reopen
• team-managed-projects
• ticket

I am trying to find a way to keep stakeholders informed about a JPD issue's progress, even if they weren't necessarily the creator of an Idea.  I've tested using the Watcher field and custom pe...

• Question
• automation
• cloud
• jiraproductdiscovery
• jpd
• productdiscovery

Hi.  I have an Issue with a Form on it and i want to know if I can send a copy of the form or the info in the form can be send to an email, maybe as a PDF or something like it. Thanks

• Question
• automation

...xample" inside the branch, I create variable "found", with value "true" - Outside of the branch, I put a conditional statement: if {{found}} = true - apparently, this statement is always false, and the v...

• Question
• automation
• branch
• smart-value

Here is an automate that add a label on some tickets retrieved from an SQL request. For each change an email is sent. How to modify this automate to get only one email a the end?

• Question
• automation

Hi, I'm trying to resolve an issue with our Jira admins to fix an automation which needs to exclude weekend dates. In simple terms, I need an automation which, once an issue is set to "Review", th...

• Question
• automation
• cloud
• jira

I Applied this  Automation Rule ,In place of webhook url i used https://your-domain.atlassian.net/rest/api/3/issue/projectkey/worklogid. in Header i provided useremail:personal token .but&n...

• Question
• automation