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Automation auto-assign 10% of tickets to skip testing

LynnG June 25, 2024

Hello,

My goal is to transition 10% of tickets directly to Acceptance, skipping Testing by way to automation.

There is not enough information to get this to work...

I'm stuck on the RandomNumber Variable. In this case, I am just trying to get from 1 to 2 to work, before moving up to 1 to 10.

Then I want the automation to compare the random number (1 to 10) to compare it to 1. If it equals 1, probably 10% of the time, then move it to Acceptance.

If there is an easier way to identify 10% of tickets, please let me know.

Thank you

Screenshot 2024-06-25 155230.png

 

Screenshot 2024-06-25 155103.png

 

Screenshot 2024-06-25 154656.pngScreenshot 2024-06-25 154817.png

1 answer

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Bill Sheboy
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June 25, 2024

Hi @LynnG 

Regarding the math...you could use the random() function, which returns a value between 0 and 1, and then adjust to get your range.  For example for 1 to 2:

{{#=}}round(random()*2+0.49,0){{/}}

 

Although that may not do what you asked...

Instead it will have a X% chance of skipping something (and will actually skip more / less) as the checks are independent for each rule triggering.

It seems you want to identify 10% of the items to skip at the time the first item enters Ready for Testing.  I do not believe that is easy to do in a rule for a random 10% selection of items without replacement.

 

The rule could be adjusted to select up to 10% and no more by adding a "skipped" indicator to items (e.g. with a custom field, label, issue property), and checking if 10% have been skipped yet using Lookup Issues and JQL.  If not at 10% yet, perform the random check to decide about skipping, and add the indictor when skipped.  Else, do not skip.

 

Kind regards,
Bill

LynnG June 26, 2024

Hello @Bill Sheboy 

I will check will my requester and get back to you.

 

Thanks!

 

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