Atlassian Account

Hi! I have a side panel that I don't recognize (the white one) and I don't understand why I have it. I was looking for a side panel that I think is called "Project side panel"? (The black one)...

• account-identity

this is my profile management page. i wanted to change my profile image so i clicked my profile icon and select "프로필 사진 추가" which means "add profile image" in korean.   but at the bottom l...

• account-identity

Is it possible to transfer all data associated with an Atlassian account for a given Jira instance to another Atlassian account in the same Jira instance? (That includes filter ownership, dashboard o...

• account-identity
• atlassian-cloud
• email-change

Hi,   We lost the password for our admin account. Could not receive the recovery email when using the password recovery function.   Please help to check the email suppression list for ...

• account-identity

I am unable to access my account at https://gbcsf.atlassian.net/. Additionally, when I try to select "Technical Issues and Bugs" to contact your support team, I receive the following error messa...

• account-identity
• atlassian-account
• cloud
• confluence
• confluence-cloud
• +1 more tag...

Why don't I see Loom on the list of products in the Community? My specific question:  I need info about the Google Drive Quick Record feature.  I see it in my Account Settings but I c...

• google-drive
• loom

Hello, What is the best way to unsuppress our site admin's email? The user is unable to sign in or receive the password reset email. I am not able to open a ticket on their behalf and directed to ha...

• account-identity

We currently subscribe to a handful of our on-call calendars in Confluence for users who do not use Jira/OpsGenie. Will this functionality persist? This is not available in the current ops setup and ...

• account-identity
• jsm
• ops
• opsgenie-cloud

Hello,   for some days we can't receive emails because your IP is on hostkarma blacklist can you whitelist this?   H=mta-174-81-103.atlassian.com.sparkpostmail.com [192.174.81.103...

• account-identity

buongiorno chiedo assistenza per poter installare nuovamente dms su postazione grazie

• account-identity
• atlassian-accounts
• not-applicable

Multiple accounts in our or organisation are not receiving any emails from any of the Atlassian services. This includes also the main email of the organisation admin. Due to this we cannot raise any...

• account-identity

Dear Atlassian Support Team, We are currently experiencing an issue with processing our subscription payment. Every time we try to make the payment, an error occurs. Could you please assist us in re...

• account-identity
• not-applicable
• subscriptions-and-billing

I have created a new Atlassian new account with my official email Id. I also have another Atlassian account signed up with my personal email Id, but this account doesn't contain any badges, certifica...

• account-identity

  Two-step verification is preventing me from logging in to my account. I need the two-step verification disabled and redo the two-step setup.  

• account-identity

I'm trying to recover the password for this user but i'm not receiving any atlassian email.

• account-identity
• atlassian

I am new to Jira but came across the need that users with BYOD mobile with MDM need access to Jira cloud mobile app on their Android mobile device.  App made available over the MDM to company p...

• account-identity
• mdm

I have an account with another email that started asking for two-factor authentication, but I never activated it. Now I can't get in. Can you help?

• account-identity

    It is said that the employee who purchased and managed the existing system left the company and handed over the administrative authority, but it is not exposed to Atlasian Admin, maki...

• account-identity

I am exploring the possibility of creating Atlassian accounts using the REST API but couldn't find an endpoint that supports this functionality. Is it feasible to achieve this?

• account-identity

We have been trying to reset on of our employee emails and the verification email and/or code is never received in the user's mailbox. What can we do to get this to work?

• account-identity

Hi Team,  I have filled the entire form and it is still asking me to check for errors.  I am not able to create my profile on the Careers Portal. Please help.    Thanks in adva...

• account-identity
• career
• portal
• profile

Hello there, i can't login cause always two-factor verification failed. but the code of two-factor is true. because i can't login my account, so that i can do nothing!!! even call for help. i j...

• account-identity

Hi Team,    Actually, all my Community history (questions, answers, kudos, etc.)  remains under a managed account. I'm leaving this company, and I would love to move all my commu...

• account-identity

Too much white screen is difficult. I would like the option to enable dark mode or disable dark mode as needed. Can you please add this feature for the individual user to access on Confluence Jira or...

• account-identity
• confluence

Rejoined with a different email account. How can I merge older account so that all the past contributions are linked under my new account?

• account-identity