When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...

• Article
• account
• atlassian-account

I have two accounts, then one I started earlier had a profile status as (Contributor) whilst the other newly joined account's status is (Rising Star). Now, it doesn't show (contributor stamp) anymo...

• Question
• account-identity

Dear All. Some of the widgets they are stubborn and not being updated despite fulfilling the requirements many times, like bookmark, and some others. I want to know who do I contact if widgets ar...

• Question
• account-identity

Not able to access to Confluence on altera-corp.atlassian.net.

• Question
• account-identity

Dear All! I am wondering if there is an easy way to switch between two accounts. I have one account with my office email, whilst other is based on gmail id.  Both are linked but I can't find...

• Question
• account-identity

🧩 The challenge I’m Norwegian and work in a large company where Norwegian is the primary working language. Yet in Atlassian tools, I’ve set my profile language to English. Why? Because menus, bu...

• Article
• atlassian-intelligence
• confluence
• feature-request
• jira
• language-settings

For my emerging business, I have just acquired a domain. Now that I verified my ownership of the domain, I can see that there are 22 abandoned Atlassian accounts which have last been used three year...

• Question
• account-identity
• user-management%2cnot+applicable

Hello Atlassian Support, I'm the CEO of Onboarders, and we recently claimed our domain `REDACTED` in Atlassian Admin Center. After doing this, we lost access to our previous organization admin ac...

• Question
• access-management
• admin

Dear Atlassian Team, I am writing to request your assistance in regaining access to my Bitbucket account. Unfortunately, I have lost control over the domain associated with my email address, which ...

• Question
• account-identity
• atlassian-account
• bitbucket

Hello.  Where to find Residency Certificate 2025? Thanks in advacnce

• Question
• account-identity

ログインしようとメール認証→メールがとどく→リンクをクリックすると、カスタマーサポートへ問い合わせてくださいと表示されログインできません。

• Question
• account-identity
• atlassian-accounts%2cnot+applicable

Hi I have problem with my company account Nozze & Delizie.This is my personal account just to ask a question since I cannot login my other account. When I try to login it is asking me to ente...

• Question
• account-identity

I had an email saying my organisation has been deleted due to inactivity. As far as I can see there is no way to contact support, as the org URL is no longer recognised. Organization ID:  c8ac...

• Question
• account-identity

Hi, I had an email saying my organisation has been deleted due to inactivity. However I know I had data in Jira that I would like to back up before it is deleted. The email has this line: > If yo...

• Question
• account-identity

Hi, I had an email saying my organisation has been deleted due to inactivity. However I know I had data in Jira that I would like to back up before it is deleted. The email has this line: > If yo...

• Question

Hi, My organization has deleted due to inactivity organization ID:  c01kj398-b381-19kb-79c5-808c599k4a20 . Could you please reactivate my organization Thanks

• Question
• account-identity

Hello! My Atlassian organization dd32607d-9230-40d7-8473-6ffc9b79a4ef has been deleted due to inactivity, and I’m hoping it can be restored. Would an Atlassian Team member be so kind as t...

• Question
• account-identity
• deleted
• inactive
• organization
• organization-administration

Since I logged in to the community to post a message I've started getting spam emails with "[discussion] The Watercooler". I'm trying to stop all email updates using the link in the email  But ...

• Question
• account-identity
• community

Hello, Our orginization b9dkbb01-15bd-167b-6d65-bk9bac5d6363 was just deleted due to inactivity. Is it possible to re-authorize this organization? We have not implemented any products/sites yet...

• Question
• account-identity

Hi,   I've got message that my organization team-1588621297053 was deleted. The reference number is: af71145b-0c2f-41d5-b457-f438e305eb21   Can you give me a name of this organizat...

• Question
• organization-administration

Hi,   I've got a message that my organization team-1588621297053 was deleted from Atlassian. I'm not sure which organization it is - can you give me it's name or link to it to check what ...

• Question
• account-identity

Hi, I've received an email telling me that my "organization has been deleted due to inactivity" and that I should contact support within 15 days if I want the organisation to be restored. The s...

• Question
• account-identity

The objective was to add a user to a group for administering Confluence, but when I tried to authenticate Atlassin refused to let me do so.  It failed on the 6 digit code from my google authenti...

• Question
• account-identity

I have an organization ID from the email that I can provide when support contacts me.   Thank you!

• Question
• account-identity

Hello, We have built our own IdP solution and are now attempting to integrate Jira via SAML. From other articles, I understand that the Guard Standard plan does not support IdP-initiated SSO SAML, s...

• Question
• account-identity

Hi there   We have 2 Sites on our Atlassian Accounts How does one delete a Site? Many Thanks  

• Question
• account-identity