Atlassian Account

When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...

• Article
• account
• atlassian-account

I've added Google Workspace Identity Provider a few days ago just for testing and now I need to disconnect it. When I click on Disconnect link I receive pop-up message "Before you can disconnect you...

• Question
• account-identity
• google
• security

Hello, some time ago I have logged in to atlassian using my corporate email. Now I have an account that is not added to any project but marked as managed by organisation. My IT support told me that ...

• Question
• account-identity
• delete

Hi, I'm trying to permanently delete my organization (ygy-project) from Atlassian admin, but I'm blocked by an "Incomplete steps" message that requires me to remove a few items first before deletion...

• Question
• account-identity

We just migrated from Google Workspace to M365 and all emails flows are working fine but the "Verify you Identity" flow to create API tokens in Atlassian. Verify your identity To access, enter the ...

• Question
• account-identity
• atlassian-accounts
• bitbucket
• cloud

Are reminders proactively sent prior to API Token exiration? Other than setting an Outlook reminder, is there a way to set up Atlassian to send a notification before API tokens expire? For example, o...

• Question
• account-identity
• organization-administration

I’m having trouble logging into Jira even after resetting my password — it’s asking for two-step verification, but I’m not receiving any code on my mobile. Is there a way to skip that step? If so, pl...

• Question
• account-identity

Which is the TAX ID NUM (TIN) of Atlassian in the Philippines since I am being charged VAT in my Invoice?  

• Question
• account-identity

Hello Team, We checked and found that one account is currently showing as deactivated. We would like to reactivate this account. We followed the steps provided in the documentation/webpage; however,...

• Question
• account-identity

Logging in tells me to update password, i try send recovery link and no email comes through... how do i get access to my account ive been using for years?

• Question
• account-identity

Your account can't be deleted because: User is last billing admin of a transaction account that has one or more active entitlements. User is last billing admin of a transaction account that has on...

• Question
• account-identity

One of my private email accounts recently received an email from Atlassian, stating "An admin made you an administrator of an organization". Two things are strange about this: 1) The sender and the...

• Question
• account-identity
• databreach
• scam

Does anyone know how to contact the support team? The Contact Support transfered me only further to the community and the documentation-site. My problem is the following: I have deactivated my Loom ...

• Question
• account-identity

Please delete my Atlassian and Loom accounts and all their associated accounts as I have struggled enough to do this and failed. Please let me know when all the accounts are deleted and help the many...

• Question
• account-identity

I need to update the email addresses for some of my accounts. Could you let me know how to do that? Since I have quite a few accounts, could you also check if there is a way to update them in bulk?

• Question
• account-identity

I don't know how I got signed up for it, but I don't want my Atlassian account and  I'm unable to find a way of deleting it. I just keep hitting roadblocks. Can someone from Atlassian Support PL...

• Question
• delete
• delete-account

I have completed the course "Configure agile boards for Jira projects" but unable to find the certificate.Could anyone help.

• Question
• account-identity

I cannot delete my Atlassian account, every time it gives me the same error. In the bottom left of the screen it says "it has been not possible to delete your account", or the second image informing ...

• Question
• account-identity
• atlassian-accounts
• not%20applicable

Estou com problemas para acessar outra conta minha da Atlassian, pede a autenticação de 2 fatores mas não está aparecendo o código no meu app e eu não tenho as chaves de recuperação.

• Question
• account-identity

Good morning,   I am using the same account that I used as an intern in my company. I left the company and came back 2 months after with the same email but I can't access my recovery key as my...

• Question
• account-identity
• cloud
• confluence
• confluence-cloud

Hi team!   I recently learnt that I might be able to retrieve my certifications I completed while working at my previous company. However, my account was linked to my work email address that w...

• Question
• account-identity
• training-and-certification

I am doing some housekeeping in our user groups to simplify user management and permissions. I understand that when creating a new user group, you can grant app admin and user access admin "Roles" t...

• Question
• account-identity
• groups
• roles
• user-management

What I did. ・I got "accountId"(equals to "userId") of user account (existing at directory of my organization and it's status is "active") by calling 「Get users in an organization」Organizations REST ...

• Question
• account-identity
• administration
• rest-api

I cannot delete my Atlassian account because I am listed as the last billing admin with active entitlements, but I cannot find any subscriptions. Please remove me from all billing accounts or list th...

• Question
• account-identity

Commment annuler ce.produit. Je ne veux.pas payer 48$ pour loom.

• Question
• account-identity
• not%20applicable
• user-management

Could someone from the support team please delete my account? I ended up here because of Loom and it has been crazy frustating to delete this account. Already canceled everything I was able to find ...

• Question
• account-identity
• account-management
• atlassian-account
• customer-service-management