When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...

• Article
• account
• atlassian-account

Hi everyone, I'm currently locked out of my Atlassian account due to multiple login attempts in a short time. The message says: "For security purposes, we've temporarily locked your account due to...

• Question
• account-identity
• locked-account
• login

Trying to log in and I can't get anything to do the duel authentication. I don't have the 24 digit recovery code either and it seems like there is no way to reset it or to get into the account. Havin...

• Question
• account-identity

Hi. I need to delete an organization my colleague accidentally created. It is "empty" (no data involved), how do I delete it? Thanks! Steinunn

• Question
• organization

Besonders auffällig ist dies im digitalen Dienstleistungssektor, in dem Konsumenten heute problemlos Angebote aus dem Ausland nutzen können. Ein Beispiel hierfür ist die wachsende Nutzung von Plattfo...

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• account-identity

...bsp;   while True:         params = {             "limit": 100,         }         if next_cursor: &n...

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I was pretty unnerved by the constant use of E-Mail 2FA in Atlassian Cloud products, so I activated 2FA OTP Codes to get rid of them.  To my surprise I do now have to input the OTP Code and STI...

• Question
• 2fa
• account-identity
• e-mail
• otp

We're unable to confirm a match Hi ###, We're not yet able to confirm that your DNS records match those in your domain provider. When we do, we can verify your email domain ####

• Question

I've completed "Reduce administrative work with Jira automation" but cannot locate credential earned with completion ID?   

• Question
• account-identity

Hi,  I'm not sure why and what I did but I'm receiving Jira Carelink updates that where not created by me, but I'm getting random updates every day by email.  How can I opt out?  I'...

• Question
• account-identity
• jira-software%2ccloud%2cdata+center

Hello, The other day, a coworker invited me to participate on her Trello board. When I clicked the share link, the website gave me an account @akdiperi when I tried to link it to my work email....

• Question
• account-identity
• trello

アトラシアン株式会社 御中 お世話になっております、リックソフトの齊藤です。 お客様より、ユーザー名変更の方法について質問がありました。 管理者よりユーザー名の変更を行う際に、ディレクトリからユーザー名を選択し「変更を提案」ボタンにてユーザーに変更メールを送ろうとしましたが、ボタンがグレーになっており提案ができませんでした。こちらは完全にユーザーが登録できていないということでしょうか？また...

• Question
• account-identity

Boa tarde, acabei fazendo uma segunda conta e pedi para excluir. Passou 14 dias e mudei no e-mail na conta antiga. Mas não entra diz que a minha conta está inativa. Preciso de ajuda

• Question
• account-identity

I did all the steps which atlassian asks to delete an org, like removing all products and domains. Still am unable to delete the org. Its been more than 20 days now that I deleted products, and since...

• Question
• account-identity

I'm getting weird login failures on my account advice@gmail.com, despite having reset the password and verified I received a code.  I'm guessing it's because a lot of people use that account nam...

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• account-identity

I receive the Weekly Roundup email however, I have found that a I get time-sensitive Articles within the Discussion Group's too late. For example, This weeks Roundup included an Article from the Dat...

• Question
• account-identity

...AQ for instructions on how to resolve this.     Is there an option to merge two Atlassian Accounts? Not at this moment, although we are collecting interest for such feature on our public...

• Article
• account-identity
• atlassian-account
• email
• email-change
• email-domain
• +3 more tags...

When I log in it asks me to accept new terms. When I do so it logs me out. I cannot stay logged in to post a reply. Please assist.  (matt@venvee.com)

• Question
• account-identity

Looking to delete my account, although I apparently have a reoccurring payment, came across the Atlassian Cloud and promptly cancelled this subscription, although I am still unable to delete my accou...

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• account-identity

We are facing an issue with administrator access to our Atlassian instance. The primary administrator has left the company, and we no longer have access to their account. We need to restore administr...

• Question
• account-identity

I couldn't find any email to send an invitation.

• Question
• account-identity
• bitbucket

We have the requirement to ensure two factor authentication for Jira and Confluence for users with and without mobile phone. I'm not yet clear if it's possible to use a hardware token instead of an ...

• Question
• account-identity

Hi! I have a following problem: • I am using work email for Atlassian Community. • Before joining my company I have completed some certifications on Atlassian University with my personal email. ...

• Question
• account-identity

Hello! I am currently being charged a $33 recurring monthly charge, however, I cannot see any non-free-bills on my accounts. I would like to get this resolved, so I can stop getting billed for someth...

• Question
• account-identity
• billing
• subscriptions-and-billing

Hello, in my previous job I had an account created with the email nella.grundlingova@4fin.cz. The email is no longer active and has been deleted. When logging into this account, a verification code i...

• Question
• account-identity
• atlassian+cloud

I am the org administrator for my JSM instance and my account has been deactivated after a mishap with external group syncing with AAD. I cannot login with my admin account to raise a support ticket...

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• account-identity