Atlassian Account

When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...

• Article
• account
• atlassian-account

I'm trying to change my email to "<name>@<customdomain>.<tld>". However it fails to pass the validation and doesn't let me change it. With a little typo, such as "name@customdomain....

• Question
• account
• account-identity
• atlassian-account
• email

I am currently trying to update my email address from to . However, when I reach the final step "Update pending validations," I am prompted with the message: "All we need to do is check your email&...

• Question
• account-identity

Hi!   I have Jira Data Center setup. Some licenses are linked to account 1 (with email 1) and some to account 2 (with email 2). Both emails belong to one company, but some time ago my email 2 ...

• Question
• account-identity

hi,  I have an account subhan.inamdar@invisible.email. but i lost the password and when i try for recovery link, the mail goes to that email ID, which i don't have access.  Also when...

• Question
• account-identity

I had an atlassian account, primarily for Trello use. This account existed for maybe two weeks before I updated the attached email to my school's internal email.  When I later logged into thi...

• Question
• account-identity
• managed
• merge
• not%20applicable
• organization-administration

Hi, I would like to know how to about getting zoom subscription waiver as an Atlassian Champion - sanath.sukumaran@atlassiancommunity.com thank you.      Sanath

• Question
• account-identity

Hello, I have 2 Atlassian accounts and when I login to one of them I can not reach the Profile page of my user. Not by: community.atlassian.com/user/profile - I get invalid path error message home...

• Question
• account-identity

Hello Atlassian Support Team, I am writing to you from a different Atlassian account because I cannot log in to my main account due to 2FA issues. I lost access to my authenticator app and do not h...

• Question
• account-identity

你好， 我在帳單系統中更新了信用卡資訊後，發現我的信用卡上出現了 10 美元的扣款。請您確認一下： 這是臨時授權費用嗎？ 今夏什麼時候會被釋放或退還？ 謝謝您的幫忙。

• Question
• account-identity

Using a secure migration tool is the ideal option if you need to migrate your mailboxes from Gmail IMAP to Yahoo IMAP. Data loss can result from manual transfer, which might take time. A dependable t...

• Question
• account-identity

Our organization is roughly 170-200 users total. We rolled out Jira Service Management for our IT team last year. Our IT support team is 3 people. The team overall is 5 people. The 3 support people h...

• Question
• billing
• subscriptions-and-billing
• user

Every time I attempt to start a learning path, I get hit with the following error message: Does this mean that my organization doesn't have that available?

• Question
• account-identity
• learning

I have been using an account for the past 4 years to use trello and today I tried to use it on atlassian.com to take a look at other products, but couldn't get it to log in, it always takes me to "cr...

• Question
• account-identity

Who can help me? I am going crazy, I'm use incognito mode and cleared cache, Thank you very much

• Question
• account-identity

I am a client with active subscription I am th admin and billing contact  I needed to update my credit card in order ro proceed with the payment of my last invoice (with number starting as...

• Question
• account-identity

Hello, My company recently changed my email address from gabriella.ribeiro@bayer.com to gabriella.ribeiro.ext@bayer.com. Additionally, the colleague who was previously responsible for managing our T...

• Question
• account-identity

I'm struggling to work this one out... I've got a Managed User (sync'd via SSO) who is asked to login after a short time of inactivity when her browser window is closed. This has resulted in a huge l...

• Question
• account-identity

In https://id.atlassian.com/manage-profile/security/two-step-verification, how can I have TOTP and FIDO2 2FA simultaneously enabled? If that's unavailable, why...? The reason I ask is that some...

• Question
• account-identity

I'm trying to invite a contractor who is outside of our organisation into our organisations team on atlassian marketplace  So that he can assist with submitting our integration for review on ...

• Question
• account-identity
• atlassian-marketplace

  Hello.   I can’t use the ID I used before. ID *PII Removed* for Atlassian Support  When I try to log in with that ID, a popup message tells me to check the code for security....

• Question
• account-identity

Hi, I would like to transfer all my data and badges from my current email "chramakanth@gmail.com" to another email "ramakanth.chandupatla@gmail.com"   Please advise

• Question
• account-identity

Hello Folks, I'm here to ask that the Jira is using floating data center or stable date center to store the data. Some of the companies uses floating data center or power plant of companies  li...

• Question
• account-identity

I haven't received app update notifications in my email for a while now. I follow several apps from the marketplace and have them configured. I have all the email notification options configured...

• Question
• account-identity
• atlassian-marketplace
• email

I’m a Wayfair employee and am currently unable to access InfoHub. It seems my access is restricted, and I’m not sure if this is an account or permission-related issue. Has anyone else run into this ...

• Question
• account-identity

Heya braintrust, can I poke your brains for a bit? We're looking to have two spaces talk to each other: CONFA and CONFB. CONFA acts as a drafting space, and CONFB acts as the customer-facing space....

• Question
• automation
• confluence-cloud