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Merge licenses from 2 account where 1 has disabled email

Serhii Kremeznyi Ext
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September 30, 2025

Hi!

 

I have Jira Data Center setup. Some licenses are linked to account 1 (with email 1) and some to account 2 (with email 2). Both emails belong to one company, but some time ago my email 2 was deactivated. How can I move (merge) licenses from email 2 to email 1 not having access to account2/email2?

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