Atlassian Account

Our admin is getting his verification code sent to a email that he doesn't have access to any longer. He is not able to get in as the computer recognizes him and wont let him log in under anyone else...

• account-identity

Is there a way to share our Atlassian badges to our LinkedIn profile?

If you Move a user from Suspended to Active then to De-activated. In order to move a user to deactivated, you have to restore access to the user (which could be considered a risk), then you have t...

• account-identity

Getting "This account has been deactivated. Please contact your organisation admin." even though the account is not managed by any organisation.

• account-identity
• cloud
• jira-software

Hi,  I created my account after clicking an invite link for a bitbucket project. The invite link had however expired at that point. We've tried to resend the invitation link to the same ema...

• account-identity
• invite

When I try to delete my account, it tells me I'm a technical contact on a subscription. On the license management page, there is one free "subscription" for a Bitbucket workspace I deleted.   ...

• account-identity

Sign up for Rovo Dev at https://www.atlassian.com/try/cloud/signup?bundle=devai Sites are the shared space where people organize teams, work, and projects. Your site .atlassian.net Somet...

• account-identity
• cloud
• rovo

Шановні всі Я звертаюся до вас, бо зіткнувся з проблемою і мені дуже потрібна ваша допомога. Я втратив доступ до своєї робочої електронної пошти та облікового запису на платформі, і не можу знову вв...

• account-identity
• not%20applicable
• organization-administration

Madame, Monsieur, bonjour, Je me permets de vous contacter au sujet d’un problème bloquant pour l’accès au compte Trello de Monsieur Joël Bette, dirigeant de la société Agencement Déco Touraine...

• account-identity
• atlassian-accounts
• not%20applicable

Hi Team,  we have missing bank statement from 11th - 25th November 2025. However we are unable to raise the ticket on the below link due to no access/ permission issue to JIRA global portal. ...

• account-identity

Hi Atlassian team, Our team uses Trello every day, but today we received an email from do-not-reply@trello.com stating that our account has been inactive for over two years. This is incorrect. The ...

• account-identity

Every time I try to log in to Loom, I get this message (attached below), and this has started happening when Atlassian took over the company. It is really annoying as I am a paying customer and can't...

• account-identity

Hi  Our organisation  has migrated from Google Workspace to Microsoft Outlook. Our primary Atlassian admin account (ganesh.shirole@accionlabs.com) was created using “Continue with Google...

• account-identity
• bitbucket
• bitbucket-cloud
• cloud

Hello, I tried to log in to my account, but instead of accessing the existing one, it created a new account within my organization. I am the administrator and need to recover access to my original ac...

• account-identity

Hi,  we had a small issue with our certificate rollout and our existing SSO certificate expired, causing the SSO to fail.  We already generated a new certificate, my issue is that even wi...

• account-identity
• sso

This is the message I get when trying to login.  Confluence and JIRA are all messed up. Please see below and help get this fix! My job depends on these apps.   josephanderl@micron....

• account-identity

收到过来自Atlassian 的邮件，之后突然收不到了，不知道如何解决

• account-identity

Hello, My Bitbucket account is registered with an old email address. I no longer have access to that email account because it's deleted. Now when I try to sign in, Bitbucket sends a verification co...

• account-identity

Hello Atlassian Support, We were in the process of setting up a SAML SSO integration with Microsoft Entra ID and we enabled the Policy in Atlassian enforcing SSO-only login. Unfortunately, the int...

• account-management
• atlassian-account
• lockout

getting login issue in ATLAS Studio

• account-identity

How to setup and pay for my team's "Atlassian Teamwork Collection" plans - anyone able to help me - becuase I tried it and it randomly created Jira subscriptions but I want the Atlassian Teamwor...

• account-identity

Hi, The Atlassian account associated with my work email address has been deactivated. I have no idea why and have been unable to find a way to resolve the issue. I need access to the account as soon...

• account-identity

Hello,    I got a new phone that's not set up for 2fa, and I also lost my recovery key. How can I authenticate my account?

• account-identity

Hi, I signed up for a bitbucket account using my work email account. Upon completion of the process, I noticed I was added to an org that I don't know, but according to the news, has been acquired b...

• account-identity
• customer-service-management

I need to update my email but cannot login due to no access to old email

• account-identity