Deactivated account

[Craig Harris]

Hi,

The Atlassian account associated with my work email address has been deactivated. I have no idea why and have been unable to find a way to resolve the issue. I need access to the account as soon as possible as it's critical to my being able to do my job.

Thanks,

Craig

[Valerie Knapp]

Hi @Craig Harris , thanks for your post.

You need to contact someone who is an organization admin in your company, or someone who can access the admin.atlassian.com site to sort out your account following these instructions - https://support.atlassian.com/atlassian-cloud/kb/enable-deactivated-account-to-provide-site-access/ 

Best wishes

[Craig Harris]

Thanks Valerie! Will try that out