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Hi, until recently I could save tables with filtered cards across all boards. I was able to find the table views by clicking on Switch boards on bottom of screen. now the switch board does not provide that option, very stressful:(

When I view emails on my Android with the GMail app, often the text for the name of the person overlaps the comment. It's fine on desktop.

Our Jira workflow now includes an approval step. Is there a way to approve a Jira issue directly from Microsoft Teams? I know this has been supported for Jira Service Management (JSM), but I'm specifically asking about standard Jira Software issues.

Subject: Request to deactivate and delete my Loom account Dear Loom Support Team, I would like to request that my Loom account be deactivated and permanently deleted. Account details: - Name: Anuka Gazara - Email address on the account: anuka@wwt.earth Please also cancel any active subscription and confirm that no further…

Hi Team, We have a Jira project available in the Sandbox instance, and we need to migrate this project to the Production instance, including all associated plugin data. The migration must ensure that there is no disruption or loss of configuration for the following project-related components: * Automation Rules * Xray…

Some agents are able to add users with agent access as request participants to Jira tickets, but they are unable to add users who only have customer access, even though the agents themselves have the same permissions. This problem has started in September. We have tried to change customer project settings → customer…

When a new issue is created in Jira and its status is set to New, it should automatically transition to Awaiting TSO Approval. At this stage, a predefined approvers group must be automatically assigned, and email notifications should be sent to all members of this group requesting their approval. Once the approvers grant…

I have un custom field with business information that Scrum team doesn't have to see. I've created 2 different roles for make the difference between my users from business and the other from the Scrum team. But now, how can I set my custom field to be "Hidden" from the View Screen according to the connected user's role?

We use Groovy ScriptRunner for Jira Cloud. Parent creation triggers a population of a template-based subtask family and dependency links. The Jira cloud add-in called Deviniti template population is also involved. We need different "parents" created close together to receive their own complete task families, while…

I have created a dummy space with 3 boards (1 Scrum and 2 Kanban Boards), based on a custom field, to differentiate between sub-teams. In order to gain insights into the backlog and delivery of the teams, I was looking to use the Report Tab available in the boards, but notices that the configuration is based on the whole…

Hi Product Manager of Jira I want to suggest an improvement to the Release Version feature in Jira Software. The feature is the Activity Log; this feature shows the history of changes and who made them, with the date and time for approvals and others Thank you

With the new changes to steps allowance, does the Log action and create variable steps count towards the monthly allowance?

Hi, I've recently tried to implement an item work conversion in a JSM project with a ScriptRunner listener. The listener reacts on Issue Updated. Then I have a condition to ensure that not all the updates trigger my conversion: issue.status.name == "Awaiting dispatching" && issue.customfield_12689 != null The custom field…

Hi everyone, I'm experiencing an issue that appears to be the same as the one described on this Atlassian Community post at 2026 july. However, my affected site is this one: https://sabairamengr.atlassian.net/jira Here's what happened in my case: I was using the Jira Free plan when my site was automatically upgraded to a…

Hi, I want to use REST API to get the filtered issues from the saved filter JQL (im using a servce account). The filter View is shared to a specific Jira Group. The service account is part of that Group. The Group has admin permission on the project. but i got not results… I use this base URL :…

Our service has been rightfully interrupted 24h+ ago following some credit card mismatch entirely our fault. However we have a ticket open are ready to roll with imediate payment and no one gets back to us. Is this normal?

Will there ever be a time when Sourcetree will support the native (built-in) OpenSSH Agent on Windows like it does for MacOS and Linux? I repost this question, because there was never a definitive time of when to expect this feature to become available. Using the built-in OpenSSH agent for authenticating to my GIT repos is…

Since clearing my browsing data in Chrome (to try and solve a different problem) I cannot log into my Trello account and view my boards. When I click on the link that I had saved, I get a response telling me I don't have access to the board, and if I get permission from the board owner I'll be able to view it. However, no…

Could we bring back visible article view counts, along with a simple overview on our profiles? As Community authors and Champions, we spend time testing, writing and updating content. Views help us understand which topics reach people and where it makes sense to invest more time. Comments and kudos only show part of that.…

When our auditors ask for change management evidence (e.g. "show me the full history for these 20 changes from the audit period"), we end up manually collecting screenshots and CSV exports from Jira — ticket history, status transitions, approvals, who did what and when. It takes days and feels error-prone. How does your…

Hi Community, I'm configuring Jira Plans in Jira Cloud and would like to understand how other companies handle capacity planning when multiple teams work on the same Story. Our current hierarchy is: Initiative └── Epic └── Story / Task ├── Backend Sub-task → 60h ├── Frontend Sub-task → 20h └── QA Sub-task → 10h We have…

Is it possible to reactivate a workspace listed under workspaces/deactivated when former admin is unavailable? I do not get the option reactivate on one of my workspaces.

Hello, I am integrating Atlassian Guard Detect alerts into a SIEM (NGSIEM / Falcon LogScale) using the official guidance here: https://support.atlassian.com/security-and-access-policies/docs/send-alerts-to-a-siem-slack-or-other-tools/ However, the events we receive appear to be missing the actual payload (JSON body) and…

Hi all, I see the same behaviour in the advanced forms builder of a Jira Software project and in the forms builder of Jira Service Management (Jira Cloud). I use a three-column table in one row: a radio question, a short text question and a date question. Each input box sits directly below its own description. When the…

Hi, We have implemented the following setup: We have a JSM environment in which customers can report quality issues using the portal. Next to that we have many spaces in which we track and monitor our client projects, in these space we can also report quality issues as well. Our quality manager want to be able to monitor…

Hi, I received an email from noreply@po.atlassian.net: "We've missed having you around Hi Dimiter, We haven't seen you use your Confluence app, on xxx.atlassian.net, for a while so we wanted to check in. If you do not start using your app, it will be deactivated on 2026-12-03. This will not affect other apps that you are…

Hello, I am creating a collaborative table to inventory all issues we face on several subject. I'd like to create a validation rule that prevents collaborators from creating a line regarding an issue that already exists. I'd like to have a validation rule that obligates users to add a different value to the column #issue,…

Hi, My company is an Atlassian customer and uses Jira and Confluence. I personally use Trello to organize my work tasks, but this Trello account is associated with my old work email address. In spring 2026, my company migrated our email addresses to a new domain name for Jira and the associated Atlassian applications.…

this is a follow-up on my previous question (since team cannot found out the issue or solve it). Now I believe the cause is using "dual monitor". scenario is: 1/ using notebook + external monitor 2/ trello app pull to the external monitor 3/ the said problem (card pop-up everytime when open trello) occur to solve it: just…