Atlassian Community

Hi, I’m looking to create a dashboard in Jira for an executive audience that provides a consolidated view of Epic-level health across an engagement. Specifically, I want to showcase: * Number of Epics that are Completed, In Progress, etc. * Health status of each Epic (Red, Amber, Green) * Percentage progress at the Epic…

On the old Atlassian Community forum, it was possible to reply directly to a specific answer or comment within a question. Since the forum migration, this no longer seems possible. Replies are added to the general discussion instead of being clearly attached to the answer they refer to. For longer technical discussions,…

Pasting has worked until very recently (a few days at most) and I've pasted thousands of times and used Jira for many years. Windows 11. Jira in Chrome. Pasting in other Chrome sites works fine. Tried ctrl shift V and also does not work

​Hi everyone, ​I use Loom all the time, but sometimes it's hard to read small text, code, or detailed UIs when watching a recording. ​It would be incredibly helpful to have a feature that allows viewers to zoom in and pan around the video while it's playing, without having to download the file. ​Would anyone else find this…

Our Bitbucket self-hosted runner pipeline had been working reliably for approximately three years. Suddenly, the runner started going OFFLINE, without any intentional changes on our side. We have tried several troubleshooting steps, but the issue persists: -Upgraded the runner from version 1 to version 7. After the…

How can I delete a screenshot from a closed ticket?

I would like to reactivate the free Jira account "deactivated due to inactivity"

I am trying to incorporate Paragraph fields in JPD to track roadmap details. For example, we'd like to include Opportunity, Note, and Product Goal fields within each "Idea" (see below). These tend to be longer that 255 characters, hence the need for Paragraphs. However, my Jira/JPD admin is telling me that no such option…

Hi, I'm using a smart multi-select field in Form A where each possible selection is based off a field in Form X. I'm then using a copy Confiforms data IFTTT to flatten by this smart multi-select field into Form B. This means we now have one separate record for each of the selections in the multi-select within Form B. I am…

Hello Atlassian Community, I'm an existing Jira user, but I'm currently unable to access Jira because I'm being prompted to re-verify my account when logging in with my Microsoft account. When I try to complete the verification, I don't receive the verification email, even after clicking Resend verification link. This is…

Hi Is it possible to report from the Asset Schema where we can see linked work items that provides the following information Ie. where we want to see all the incidents that relate to a Location and for it to identify the Internet type they are on and potentially other fields within the schema. Ie the report would show Inc…

Hi 👋 I am Abhinav, PM - Loom. I am here with some exciting news! Until now, agents couldn't touch most of the context you've captured in Loom: meeting recordings, walkthroughs, demos, and the feedback that's always easier to show than to type. Your AI could summarize a Jira ticket, draft a Confluence page, and dig through…

Please suggest a alternative to the API '/rest/raven/1.0/testexec/{testExecKey}/executeTestBatch' in Jira xray cloud. I have been using - 'https://xray.cloud.getxray.app/api/v2/import/execution'. But I have test cases distributed under multiple execution keys, for which I am running an iterator logic and this api instead…

Hi, it seem that look-up does not work. It has already been 2 days. When you click on Advanced look-up, it works, but it is extra step that takes considerably longer. Thank you for looking into this.

I’d like to add some feedback to TRELLO-404. My concern is not only about Suggestions. The labels dialog allocates a significant portion of its limited space to secondary UI elements such as Suggestions, the "Show more labels" button, and accessibility options. As a result, the default view hides several existing labels.…

Olá, estou tendo problemas para remover um ex trabalhador de um dos boards do trello, o que pode ser e como resolver? Obs: A opção de compartilhar também não aparece na tela de inicio do board.

[link removed]

Hello, I have found a hardcoded api key for opsgenie. I am not sure who it belongs to but I'd like to report it so it can get revoked. Please let me know the official process

Hello Atlassian Support Team, I am experiencing an issue with two-factor authentication (2FA) on my Bitbucket account. The verification codes generated by my authenticator app are consistently being rejected as incorrect. To troubleshoot the issue, I have: Disabled and attempted to set up 2FA again. Tried using both Google…

Have you ever tried contacting Atlassian's Billing & Licensing Support team, only to find yourself going through help articles, AI-generated suggestions, and forms without an obvious Submit button? Well, you're definitely not the only one! 😅 I've come across quite a few questions in the Atlassian Community about refunds,…

Hello, We are planning to integrate an externally hosted AI agent into Jira Cloud using the Forge rovo:agentConnector module (A2A, as described in "Integrate remote agents with Jira"). Before we roll this out, we would like to confirm a few points that we could not find in the public documentation. Questions: Rovo credits:…

You finally found it: the exact Confluence app that will eliminate your team’s workflow nightmare. You are ready to install it, but instead, you hit a brick wall – the vendor approval process. Let’s look into the best practices that will help you get that new app approved. As an Atlassian Marketplace Partner, I spend my…

Introduction An MT4 scalping indicator is a technical analysis tool designed to help traders identify potential buying and selling opportunities over short periods. MetaTrader 4 (MT4) is widely used by forex traders because it supports built-in indicators, custom indicators, chart analysis, and trading strategies. Scalping…

I have created some dated statistics in Excel which I had to export as a csv file as it is a supported file type for Confluence database import option. I found that I couldn't use the import to also create the necessary columns, I had to do those first, which was ok. However, upon reviewing the import, I noted that all the…

Hi Atlassian Community, I'm on Jira Software Cloud facing the following issue My Setup: * Hierarchy: Milestone -> Epic → Story → Sub-task Problem - Sub-task time doesn't roll up to Epic Time logged on a Sub-task appears on the Story but never reaches the Epic. Jira's aggregate fields only go 1 level deep, making Epic-level…

I have been receiving emails regarding a password update for Bibuket for the past two days, even though I did not request a password change. In fact, after receiving the first email, I went ahead and updated my password—and I even followed through with the second request—yet I am still receiving these emails.

Hi everyone, We are experiencing an issue with Jira Service Management email notifications for internal comments and would like to know whether anyone else has encountered the same behavior. Since around October 5, agents and internal users have been receiving notification emails without the internal comment text. The…

Hey there, I've been struggling so bad with this Loom account. I need it to work ASAP! I have upgraded to a Business plan but I still see the 5 min recording limit. I believe there's an issue with my account, and need immediate support. Thanks.

Hi everyone, I've been looking into an interesting architectural challenge in Jira Cloud, and I'm curious how experienced Jira developers and administrators would approach it. Imagine a large organization running 24/7 operations across multiple Jira projects. At exactly 06:00, one team hands over responsibility to another.…

Assets objects can be displayed in Confluence, but the relationship is one-directional and query-only, correct? There is no way to see, from an object, which Confluence pages document it, and no way to insert objects into a page without writing AQL. We are moving our ICT infrastructure inventory (servers, network devices,…