Atlassian Community

I can see guides for viewing cards within a workspace on the desktop but not on mobile or iPad app

Hi. I'm new to Jira. Is there a way to clone multiple issues at once, in one operation? Thank you!

Hello Community, I need help with the creation of automation rules. Problem: After migrating to Jira Cloud, the “Scheduled Issues” feature is no longer available. Requirement: Jira issues must be created automatically. For example, an issue must be due on the second and last Monday of each month. The next issue must be…

Hey, when I open a ticket in Jira it loads for minutes, then it shortly shows the content, but then suddenly its replaced with an error message: I tried to clear cookies/cache, used Firefox and Chrome, and inkognito mode, but it all did not work. Any suggestions?

What can we do?

Please could a `git gc / repack` be run on our repo that is showing as 1.1G. After some cleaning it should be about 100MB now but bitbucket is not showing the correct value.

"Hash ZHUI5C Trace 17d35239e1eb498795e36c6e29f5075e" What it can be and what to do?

I have customer services and customer complaints projects as two separate spaces in JIRA. I want to know if there is a way to link these two spaces/projects in such a way that if Bug is opened in one space, then I should be asked to choose if this bug needs to open in another space. Not sure if this is possible but, if it…

Probably asked by someone already, but can I toggle from this weekly allocation to a sprint-level allocation?

Hello Atlassian Community 👋 We’re excited to share that AI risk assessment is now generally available for Service Collection Premium and Enterprise customers! This new capability brings AI-driven risk scoring directly into your change issues, so approvers can quickly understand how risky a change is before it goes live and…

Two company Bitbucket workspaces containing important historical engineering repositories are deactivated and marked for permanent deletion. I am an Atlassian organization administrator, but I cannot reactivate these workspaces. Their former administrators have left the company, and I do not have their email addresses or…

I am setting up Power Automate to connect with Jira to create a ticket based on information gathered by a Microsoft Form spreadsheet. I setup my flow but receive the following error below when connecting via Oauth Access denied This app requires access to a Jira site which you don’t have or don’t have the permission to…

Dear sir, I have two account, and these mail adress are [REDACTED] and [REDACTED] I had been using Bitbucket for free because I was academically inclined. When I tried to access it again after about a month, the Bitbucket repository name was still there, but I could no longer access the actual repository. Also, when trying…

Hi there, Please let me know if I'm raising this question in the wrong area. We have developed an App that uses Connect. It's a private app not available on the app Marketplace. Can I please get an idea of when Connect stops working altogether? My understanding is that it goes into End of Support in Q4CY2026 (is that from…

Hi Team, I have a requirement to create two custom fields in Jira: * Acceptance Criteria * Knowledge Transfer I would like these fields to have the same capabilities as the standard Description field, such as: * Rich text formatting * Images/screenshots * URLs/hyperlinks * Multiple paragraphs * Large content support…

Trello not asyncing unless computer restarted

I want to cancel my Trello Premium subscription and downgrade it to the Free plan. The payment failed, and I do not want to retry the payment or add a payment method. Please cancel the Trello Premium subscription and confirm that no further charges will be made.

After being referred for a job, with a link. It is asking me to sign In to fill the full application. When I am clicking on sign in, it is giving me this error - How to fill in the application now?

Atlassian specifically recommends cancelling existing invitations before sending a fresh one when invitation problems persist. I did this too I'm having IT verify if noreply@am.atlassian.com and noreply+xxxxx@id.atlassian.net are blocked by our company's email system

Hi all, I'm trying to create a n automation to check whether an user is logging effort on a task with remaining estimate equals to 0. If a worklog event is triggered I'm going to verify the remaining estimate and sent below email Mail Body: This is to inform you that has ben logged effort on a task with remaining effort…

概要 Confluence Cloud の新しいロールベースアクセス権管理（RBAC）では、Confluence 製品管理者（Product Admin）は、スペース内で「ビューアー」などの低権限ロールが割り当てられている状態であっても、そのスペースの設定画面（Space settings > Users）にアクセスしてユーザーや権限の変更を行うことが可能です。 ただし、スペースから自分自身のエントリー（ロール）が完全に削除（Remove）された場合、スペース自体へのアクセスが遮断（「制限のあるコンテンツ」画面）され、通常の手順ではスペース設定画面に到達できなくなります。…

Hi community! You might notice a little pop‑up survey while you’re browsing the Atlassian Community. That’s our quarterly Value Analytics Survey, and we’d love your help with it. So… what is this survey? It’s a short, anonymous survey that appears as a pop‑up on the forums. We’re using it to understand: * How helpful the…

We've built a Rovo Agent as a customer-facing self-service assistant (help center + Confluence pages mapped to intent/request types) to reduce inbound tickets to our service desk. Our go-live bar was deliberately low, it doesn't need to be perfect on day one, but we do need to review past conversations afterward to spot…

I am currently a Jira admin. One of my colleagues has mistakenly activated ROVO. Now I am not able to disable the ROVO. How can I do that? Due to that, I am unable to downgrade the standard plan to the free plan in my Confluence. 

Hi i cant access my url: adamberes.atlassian.net how can i get back? KR Adam Beres

We are observing that some issue types are not reflected in the Jira Plan. The hierarchy configuration appears to be incorrect or out of sync, resulting in missing issue types and parent-child relationships in the Plan view. "Some issue types are missing from the Plan view due to hierarchy configuration issues(CAT-Program,…

I'm going through the process of trying to submit a support request, but the system refuses to acknowledge my company's portal and I can't continue. Is there a direct way to contact technical support, at least to find out why Jira doesn't recognize my portal? Technical Issue - A single user is not receiving notifications…

Environment: * Product: Jira Service Management (Standard Plan) * Feature: Assets (Object Schema: "illimitar") * User Role: JSM Agent, member of "assets-admins-illimitar" group. * Permissions: The user has "Manager", "Developer", and "User" roles at the Schema level. The Issue: A specific user (Agent) can view Assets…

Because of other commitments I have been using my Jira (Cloud Free) instance less frequently recently. On 11-03 received an email "[Action Required] Your Jira subscription will be deactivated due to inactivity soon" stating that, when not using the app, it will be deactivated on 18-03. So I logged in, updated some tasks…

Hi, I’m having a persistent issue using the official Atlassian Rovo MCP Server from ChatGPT. My environment is: * Atlassian Cloud * Jira Cloud * Free plan * Official ChatGPT plugin: Atlassian Rovo — Jira, Confluence, Loom, & more * Authentication: OAuth 2.1 The OAuth authorization completes successfully and the Atlassian…