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Discussion List
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Company Hub licenses requirement
To utilize company hub does all my users need a Confluence license?
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Label Limits : Best Practices for Management & Cleaning -- Power Ups ?
We have resource boards that have a lot of labels. One or two boards in particular have been getting the limit warning at 900, and I've fixed this intermittently by deleting a few that caught my attention. Label management IMO has been somewhat lacking I feel, so it's incredibly difficult to get a good view of what's there…
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Dashboard || Test plan || Not getting updated correctly
Hi All, We are facing an issues while creating Dashboard and while changing the stating of the TC. 1- Dashboard issue: We're having some trouble getting all available gadgets and the Overall Test Results not getting updated correctly, it is updating with different rule that we didn't chose it. 2- Test execution status in…
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Assign to me is grouped together with unassigned in charts how to show it with other assignees.
Hello there, My problem is that the Reports tab for a team managed Scrum pie chart does not separate the "assign to me" from unassigned. The light blue one. On the otherhand, it's still possible to do so via Lists tab and choosing view work items as a chart. Assign to me is 14
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activate Jira access
Please send the payment link to activate Jira.
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How do I create three start/create transitions for one Jira space?
I'm creating three team boards within one Jira space for a client. I am having issues with the automation rule that would transition a new Jira work item to the specific team board. But it isn't working because each team board has a different starting stage. I tried to create a Rovo agent but that didn't work. The workflow…
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Quick search does not work for summary content
Dear Community, I am the Jira administrator in our company and have been informed that the quick search on the board of a Jira project does not work anymore. I tried it by myself and can confirm that if I for example search for a text string, which is obviously part of the summary of a Jira task on the board, it does not…
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the jira "+Create" button next to the search bar is losing the typed in description for some users
For some users when the use the +Create button at the top of the page (next to search). the description content they type in is being lost. It seems to be limited to a single user ... we've he's an Admin in the space so we don't believe its a permissions issue.
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How to populate customer user picker field with component lead
I am being asked to populate a custom field with the component lead value. This is so we can have the accountable component lead value, displayed on any given screen. I have tried with REST API to do this using automation but have failed unfortunately, even using Copilot to help. This is the error I get in the automation…
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Drag and drop lists stopped working in Firefox
As of a few days ago, I'm no longer able to drag and drop lists in Firefox - I can still drag and drop cards, though, and I can also drag and drop lists in Chrome, but not in Firefox. I checked that my software is up to date (Firefox 139.0.4 under Mac OS 15.5), cleared cache and cookies, disabled all browser extensions…
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Why Can't Rovo Search Across My Atlassian Sites? [Champions Slack Insider]
This discussion started with a question from @Darryl Lee that catches many Enterprise customers off guard: If our JSM is on a different site (but in the same Atlassian organization) as our Jira site with Rovo, isn't there a connector for it? If Enterprise supports multiple sites, shouldn't Rovo be able to search across…
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Reactivation user account does not send email to the user
We had an user on Atlassian and deactivate the user. The reactivation is done and user does not receives any email. Any way to force it?
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How can I clone a board?
I did not find a way to clone a board in the new Jira. How can I do this?
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List order
I have been having issues between the app and web viewer showing my cards in different orders on specific lists. My board currently has 7 lists 2 of which we manually change the order of the cards daily. When I switch between the app and my computer the order of the cards is different on the 2 main lists that we change a…
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How to lock/disable Rank for a specific issue type in Jira?
I would like to prevent users from changing the Rank for a specific issue type. Is there a recommended way to effectively “lock” the Rank field for just one issue type, while keeping normal ranking for others? And not impacting other editing permissions? Use case is creating a list for the entire business that's in…
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meus quadros desapareceram
Olá, Estou desesperada! Pois, estou enfrentando um problema com minha conta do Trello. Meus quadros que eu utilizava anteriormente não estão mais aparecendo na minha conta. Já verifiquei se estou acessando a conta correta e não consigo localizar os quadros nos meus Workspaces. Também gostaria de confirmar se houve alguma…
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Tell me how you onboard business teams to use Jira Service Management
Hi community! Are you using a service project in Jira Service Management to manage incoming requests for a business team (like human resources, marketing, analytics, legal, facilities, etc.)? If so, I’d love to learn more about how you onboarded these teams and helped them build confidence to use their service project.…
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User Is In Project Role how to configure this condition in advance workflow
User Is In Project how to configure
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I cant log in my space
Dear Support, i cant log in my space: my email Adress is: info@adamberes.de my name is Adam Beres here a link from one of my pages: https://adamberes.atlassian.net/wiki/spaces/TEAM/pages/20578360/Docker Thank for solution. I was in hospital for 5 monthes. Kindly regards Adam Beres
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Finance Manager Alerts
Is there a way in Finance Manager where you can set an alert or automatically close the FM for a project when the Budget reaches zero?
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Does the "Use Rovo" action in Jira Service Management automation flows use Rovo credits?
I'm creating an automation flow and I see there is an action "Use Rovo". If I fill out the prompt, finish the flow, enable, and trigger the rule, will it use Rovo credits (once? per trigger? other?)?
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Has anyone solved printing JSM Knowledge Base articles from the customer portal?
Hi Community, We use a Confluence Knowledge Base connected to Jira Service Management Cloud, and we would like customers to be able to print our KB articles directly from the customer portal, either to a physical printer or by selecting Save as PDF. Currently, when a customer opens an article through the portal and uses…
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Good website builder?
Is this a good site for webdevelopment?
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Does Git LFS storage count toward the 1 GB workspace limit, and can LFS garbage collection be run?
We are on a Free plan workspace and recently started seeing this warning on push: WARNING This workspace is getting close to the 1 GB size limit Before we decide how to act on it, I would like to get two things straight, because the documentation does not answer them and the answer changes what we should do. What we…
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how to create space for business project?
I dont have permission to create new spaces. But I want to start tracking project form BU in Jira.
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Copy card when label added creates duplicates
Hello, Structure: we have client boards and we have boards for each deparment. Automation: We want to be able to add labels to a card in order to send that card to the specific department (Graphic label goes to graphic board). "when the green "Bestil grafik" label is added to a card, copy the card to the top of list "Ny…
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Can GitHub Copilot for Jira be restricted to a specific repository, project and user group?
Hi, We are evaluating GitHub Copilot for Jira for our Jira Cloud instance. Before installing it in production, I would like to understand the available restriction and administration options. 1. Can the integration be limited to a specific GitHub repository only? 2. Can the app be restricted to a single Jira project or…
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Automation - Unknown fields set during transition
I have automation set up so that when an issue transitions into status X it will automatically close it if a certain field is set. When I look at the audit log, sometimes it completes with an error (see below). The "Resolution" field is not used by the rule at all, so why is it complaining about it? The audit log has this…
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Branch concurrence issue in JSM automation
Could you please help on below Branch concurrence issue? I'm a developer of the team-managed JSM project in jira cloud. Now my automation rule for adding "request participants" is working well except when many(maybe >4) people need to be added. rule purpose: add the emails in JSM Forms field to Request participants field.…
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📣 The tree view is now generally available (Premium plan)
This feature is part of the Jira Product Discovery Premium plan. 👉 Start your trial here 👈 Note: if you're on the continuous release track you can use this now, if you're on the bundled track it will be available on the 14th of July. Other features of the plan are described here and here's an implementation guide.…
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