Trello Connection Issue

Chana Klein

My Trello account is not connecting to Claude although I am an active member and an logged in with the correct email. Can you please advise how to resolve this issue? thank you.

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Tomislav Tobijas

Hi @Chana Klein ,

Have you tried reconnecting? Or even better, completely uninstalling the app/connector and then doing the reinstall? I have issues with those things often and sometimes reinstalling helps as it triggers a completely new authorization session. 👈

One more thing: Make sure the Atlassian account selected during authorization is the same one associated with your Trello workspace. You could also try reconnecting using a private/incognito browser window to avoid any conflicting sessions.

Is your workspace on a free or paid plan? If it's on a paid one, I'd recommend reaching out to Trello Support for further investigation. 🎟️

Cheers,
Tobi