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Hi Support We have an issue of a sorcetree client which keeps crashing . End user has reported this issue after a windows update was applied on the system The same update was applied to other machines too but we did not see this problem We have installed the latest version of sourcetree and the issue is not fixed . Could…

I've organized all my repositories in the local repositories / bookmarks bar. there tiny icons, indicating how much files added, altered, deleted and so on: The Issue with this icons is, that they never refresh. They are generated when the application starts - and then stay like that until eternity. (Well, until you…

I am used source tree version 3.4.7 before and it was very easy to copy the tag name in commit description section. But after update to version 3.4.12 now, I don't see the label in description any more. Is there any other way to copy a tag message direct in Source Tree UI instead open it in Git bash.

Hi I need some information for our Gvt Assurers about where the data is handled for Rovo, within our Jira Premium org. can you help with that? It is at all possible that we could set up a call with the tech team for them to ask questions? Really want to get Rovo enabled and we can't until this bit is done. Thanks!

I am trying to subscribe to a Confluence Team Calendar from Microsoft Outlook. The link generated by Confluence for subscription ends with ?os_authType=basic&isSubscribe=true after ics. When I add the URL in Outlook, it displays the following error: " We can't add the calendar for right now. Please try again later."…

Hello, Just wanted to see if I was using this function correctly: I'm trying to create a knowledge base article using a service desk ticket. I click on the Knowledge base section in the Details panel pf the ticket and click create article. I was assuming the article would automatically populate with the service desk ticket…

In our workspace, 16 historical pipelines remain IN_PROGRESS with PAUSED or HALTED substates: We called POST /2.0/repositories/{workspace}/{repo_slug}/pipelines/{pipeline_uuid}/stopPipeline for each run. All requests returned HTTP 204, but repeated API checks show unchanged states. No steps are executing, and our…

I've attempted to merge/delete duplicated orgs I have access to but am unable to properly delete the apps or conflicting account in order to do so. I currently have access to three orgs but only need the one for our company. This happened after loom was acquired. Sorry for not doing the proper merge/migration. Seems like…

Hi everyone! I try to find out if there are a way to insert a template in the issue description that shows up for everyone when someone wishes to create a new user story. It could be a template where te designteam shoud do something, next part the test team and last one the developer team. Any ideas?

I create a forms of microsoft and need created an automation inside trello. When a I receive the document (forms) I would like vinculate it inside a specific card. Thanks a lot.

My customer would like to know if there’s any impact to ROVO MCP integration to Claude? A few months back, Anthropic planned to charge for headless consumption separately from the existing fixed billed subscription. Claude Credit Overhaul 2026: Anthropic Pauses the June 15 Change Are there any plans from Atlassian to…

We’re looking for feedback on JSM Headless: a new way for agents to work on Jira Service Management requests from Slack, Teams, Rovo, Claude and other tools—without switching tabs. Interested? Sign up for the EAP: Link Hi everyone, Service work often starts in conversations, but JSM still needs to stay the source of truth.…

Hi, we are experiencing an issue with the Calendar View on one specific Trello board. The Calendar View is completely blank, even though there are many cards with due dates in September 2026. All cards and their due dates are still visible normally in Board View. We have noticed the following: * Cards with valid due dates…

Hi everyone, a former employee of our company recorded internal tutorial videos on Loom using his work email on our company domain. After he left, his email was deactivated. We have since reactivated the address (we own the domain) and tried every login method – Loom password reset, Atlassian password reset, and Google…

My Bitbucket workspace ada_test_tool is locked to read-only, with pushes failing with: [ALERT] Your push failed because the account 'ada_test_tool' has exceeded its[ALERT] user limit and this repository is restricted to read-only access. (HTTP 402) I've verified this is not an actual limit issue: * Total organization…

Hi Atlassian Support, I am not receiving Bitbucket Cloud workspace invitation emails on my account. The workspace administrator has resent the invitation multiple times, but nothing reaches my inbox or spam/junk folder. Could you please check if the email address registered to this community account is on Atlassian's email…

Is it possible to add to the recording after this situation occurred and Loom completed the video?

Hi all, If we upgrade to Premium, can we link multiple spaces, including their local columns, to create a consolidated roadmap view for senior product leaders such as the CPO and CIO? Has anyone here done this before? We're currently onboarding multiple Product Teams, each with its own way of working within JPD. While…

Hi everyone,I'm looking to make some Jira access configuration/ process changes for a growing organisation and would appreciate advice from others who have implemented something similar.We have multiple business functions using Jira with around 30+ Jira projects/spaces across these functions and their teams. Some users…

I’ve just been charged for a multi-board user that I don’t want.

https://krc-dev.atlassian.net/ Page unavailable Your Atlassian Cloud site is currently unavailable. Please check Atlassian Status for known problems. If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team. Atlassian Status Contact Support Request ID:…

I changed to an API token but I continue to get the error message about changing to an API token when I try to pull down code

Good morning, Since Monday, we have been experiencing several issues in our Confluence instance. The problems identified include: * Tables cannot be edited. * Assets elements cannot be edited. * Pages remain in draft status and, even after canceling the editing session, reopening them shows the previous editing session. *…

Runners autoscaler 3.11.7 crashes with oauthlib ServerError: (server_error) — the OAuth token is never cached or retried. We run the Kubernetes runners autoscaler for a repository runner group, authenticating with an OAuth client (client-credentials grant). The `runner-controller` pod restarts every time the Bitbucket…

We’re glad you’re here! 👋 Our goal for this space is to have it serve as a central place for Loom users to engage with and be inspired by other Loom users and our Atlassian team. I’d like to introduce you to our fantastic group of Atlassian Loommates who will be engaging with and answering questions in this group: @Jesse…

Does anyone have experience with migrating OpsGenie to JSM and porting the Twilio incoming call number? We already have a Twilio account for other purposes, so we need to transfer our number under that account. We need to know how long that generally takes, whether this is any downtime associated with it, and if there are…

Hi, we recently created an AI policy within our organization and realized that we don't want to use Rovo. Is there a way to avoid using it completely? We don't want it to use our information for its training. Thank you. 

Hello - I am seeking to connect with other AGC users.

Hey Community 👋, We are pleased to announce that the new Customisable Space Summary page for Jira Service Management is rolling out to customers on premium and enterprise editions. The new experience gives service teams a single, configurable place to understand their work, monitor key metrics, and identify where attention…

Hi all, I'm considering evaluating the Assets - Microsoft Entra ID Integration for Jira Service Management Assets as it appears to solve a use case we've been looking for: synchronising organisational user information from Microsoft Entra ID into Assets for use in other schemas, object relationships, and automation rules.…