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Can someone tell me if there is a way to set up an automation that you want to run once a month, but not having it start until July 1. I thought if I set the Start Date to be during June, it would au...

• Question
• automation
• cloud
• jira
• jira-cloud

I’d been using Rovo before, but this series really helped me level up — especially in writing clearer, more effective prompts and ability to help my teammates with our day-to-day work. Why I Joi...

• Article
• cloud
• confluence
• confluence-cloud

I'm looking to remove the current Snyk Account that's integrated with my bitbucket org, but the Bitbucket UI won't allow me to. My team was testing integrating Snyk with our bitbucket cloud account....

• Question
• bitbucket
• bitbucket-cloud
• cloud
• snyk

If you manage Jira for more than a handful of projects, you've probably already heard about the Field Schemes change. Atlassian started rolling it out in April 2026 and while the auto-migration means...

• Article
• automation
• jira-cloud

...ield = Strategic Initiative Use it when: you need grouping, not true hierarchy the number of initiatives is small you mostly need dashboards or filters you do not need a visual t...

• Article
• hierarchy
• jira-cloud
• jira-standard
• portfolio
• roadmap

A management change has been made to the account, and since then, we have a limit of 10 imports per user, but we need an unlimited number of imports. Thank you for your help!  

• Question
• cloud
• trello
• trello-cloud

Hi CUG leaders! This week, we're diving into a topic that can elevate both your CUG's impact and your organization's confidence in Atlassian tooling: showcasing automation wins through before-and-aft...

• Article

Looks like the icon/avatar for an agent is auto-created/assigned. Is there any way to create a custom icon or change the existing icon to something else?

• Question
• cloud
• jira
• jira-cloud
• rovo

I want to have 2 transitions to a Cancelled status 1 for customers that is restricted based on current status. The Customer shouldn't be able to cancel a request that's In Progress because the te...

• Question
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud

Hi, I have created a lot of subagents, but now visiting back to the page, none of my subagents are listed anymore, and clicking on the "Add subagent" doesn't give me another trigger to fill out. Is ...

• Question
• rovo-atlassian-intelligence

i was unable to login as i forgot my username and password please help to reset it.thanks

• Question
• bitbucket
• bitbucket-cloud
• cloud

Our organization is a public institution and cannot establish a direct contract with Anthropic to obtain an API key. However, we already have an active Google Cloud Platform contract and a Service Ac...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Trying to add Confluence to research use further but getting this error message.

• Question
• cloud
• confluence
• confluence-cloud
• not%20applicable
• organization-administration

I'm attempting to add a Rovo agent created by another user to our help center, but am being told that I do not have permission to administer the help center despite having the Site Admin role in JSM....

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• rovo-atlassian-intelligence

Hello, I am in need of help on a Python script that I unfortunately am not a Python expert at all.  The issue is, currently we are successfully able to send an event coming from JSM to JEC and ...

• Question
• cloud
• jec
• jira-service-management
• jira-service-management-cloud
• python
• +1 more tag...

I can't record myself and my screen at the same time because I can't see the screen + camera option in Loom. I tried downloading the desktop app. When I open it, it asks me to sign in, and when I do,...

• Question
• loom

Hey, I looked through the open feature requests on https://jira.atlassian.com/secure/Dashboard.jspa and I couldn't find anything like this - but maybe it's there.  As an admin, I can curre...

• Discussion
• api
• atlassian-guard
• scope

I just noticed today my Automation/Flows page has a different look which is fine. But I was looking to see why my automation didn't trigger for an issue, so of course I went to check the audit log. I...

• Question
• cloud
• jira
• jira-cloud

Hi all, I'm noticing that the knowledge articles that are appearing in the request form are all in caps. For example a Knowledge Article like "Software User Process" will show up as "SOFTWARE USER PR...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

  Friday has a unique way of changing the energy of the week. After days spent navigating the usual routine, handling tasks, troubleshooting unexpected issues, and sitting through meetings—F...

• Discussion
• feel-good-friday

I have a lot of ongoing projects, and it helps me to set a series of action steps, but I need some way to be reminded to do them, so it helps to set a due date. I've got Trello premium set up so that...

• Question
• cloud
• trello
• trello-cloud

I am writing this out of extreme frustration as I have been trapped in a horrendous technical loop for over two hours trying to exercise my right to delete my data under GDPR. The Problem: I am try...

• Question
• account-identity

In Cloud Jira, we do not have a built in mechanism to query or view as a list the date when the status transitioned.  statusCategoryChanged is very restrictive and is not helpful. It forces to ...

• Question
• cloud
• jira
• jira-cloud

My account crownhead.atlassian.com was archived due to in-activity. Support has told my me that my data cannot be recovered, because of the time that has elapsed. Now I want to use the same domain,...

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• user-management

Imagine having a Rovo Agent acting as a Jira Admin Helper inside Atlassian 👀 Not an AI making blind production changes. But an intelligent assistant helping admins investigate configuration impa...

• Article