Error displayed when opening Jira issues in a new browser tab

[Kyoko]

This error is displayed when I open any of Jira tickets in new tab but there is no issue reported in Jira service status

This is not only happening me but all members and any of Jira tickets

Could kindly advice how we can solve this issue?

Note: I've already tried this but didn't solve (https://support.atlassian.com/jira/kb/cannot-link-jira-issues-in-one-or-more-projects/

[Trudy P Claspill]

At the time you all reported this problem there was an incident occurring on Jira Cloud. You can see the details here:

https://jira-software.status.atlassian.com/incidents/r2dllgb24x2h

The issue was resolved at 01:46 UTC.

When multiple reports of the same type of issue are being posted at about the same time in the Community, or you think you are having a system wide issue, it is always a good idea to check Atlassian's Status Page for active incidents.

https://status.atlassian.com

[Tinker Fadoua]

Welcome to the Atlassian Community @Kyoko 

Other Atlassian users are reporting something similar. Ir could be a glitch. Please try again in few minutes.

If you are still facing the same problem, we can try to request Atlassian's assistance.

Best,

Fadoua