...ull JSON of our current progress is: {"rules":[{"id":213,"clientKey":"com.codebarrel.tenant.global","name":"ACSIS History Impacted","state":"ENABLED","canOtherRuleTrigger":true,"notifyOnError":"F...
I am working on creating work items in an epic using automation. The epic has a custom field "Matrix" that is a multi-select. For each selection we make a new work item using a branch. That is workin...
Hi everyone, I recently started working with Jira Service Management and created a new project (space). I’m currently assigned as an Organization Admin, Jira Admin, and Project Administrator within ...
As more of our users get into Loom and start using it to create Meeting Note pages in Confluence I have found that we really need some way to "auto-convert" these Live Docs to Pages after a set perio...
I try to create a Automation Rule with the REST API's The Automation REST API Getting an existing (example) rule by UID works fine using a personal API token as OAth2 or scoped does not work. But, ...
Typical Ticket Summary Line Examples: "Borrower locked out, John Smith 2699776584" "Need help with application Johnson 2545113243" The number string I want to copy always starts with a 25 ...
The API response contains two locations where the same value exists: In the customFields definition object. In the virtualVersions.customFields map, where the key is the custom field ID. Exa...
Hi, we are monitoring the Atlassian Connector app for Slack and found that part of the IP are not from the list https://ip-ranges.atlassian.com/, while the others are within the list. Does this ...
In one of my Spaces (aka Projects), I set up some Automation rules that are meant to work like this: When a Work item (aka Issue) is transitioned from a specific step in my workflow to another, it ...
I see you released Branch with Conditions! Do you have a Looping capability? Sorry if I missed it.
We have just trialed Jira and JSM, and now have paid version. I have used Jira before and the Projects to Spaces is weird. I cannot find the Automation link in any settings me...
Enterprise Jira Cloud plans offer unlimited automation executions but are subject to strict operational service limits, Need to know the detailed information about operational service limi...
Dear members. I am trying to create an automation for generating email alerts for the features with all child issues as Abandoned/Done/Accepted. I have created a Variable - variableOutSideBranc...
...alue: {{webResponse.body.total}}. Condition: greater than. Second value: 0. If true, proceed to update. 6. Action: Update to Unique Value Add Edit issue. Use Additional fields with JSON for r...
I have an automation that copies details from a ticket in project and creates a ticket in another project with all the same details. Is it possible to have it also include lines in the description li...
I swear @Bill Sheboy has answered similar questions but I couldn't figure out if any of them fit my use case. In a nutshell, I have a bunch of tasks linked to a "parent" Epic. (They aren't act...
Hi Team, I am trying to create an manual automation to create subtask based on components. Lets say Current issue has Component A,B,C,D,E,F. The automation I am trying is: If Trigger issue / Cur...
I'm trying to get jira to auto-assign tickets that come in from a specific domain (anybody@domainname.com) or just (@domainname.com) to a specific individual, and not assign it by round robin.
Hi everyone I have a string (Jira Summary) that might look like this <Some text> - <some more text> - <ID> OR <Some text> - <ID> I basically want to get the...
How can I configure Jira Automation (company-managed) to trigger email reminders when a license renewal date is approaching—e.g., 30 days before, and then follow-up reminders every 3 days until the i...
For compliance reasons, we are capturing comments made on a Jira work items using the following: date created: {{comment.created}} ID: {{comment.id}} Comment author display name: {{comment.author....
I'm looking to improve visibility on tickets with long-standing blockers. Scenario: Parent tickets remain open 3+ months because they have linked blocker tickets Need to proactively notify the bl...
Dear all, I have an automation rule which trigger during a specific WF transition On that WF transition I need to set the assignee to the current user who trig the automation ONLY if it belongs to ...
I am trying to copy Affected services value (This field is bult-in for asset Services) to Linked object (This contains services of asset management.) through automation. When I try to copy it its sa...
Mistakenly I applied Security On my Jira project. After applying security I could not see my own created tickets. Once removed Security I could see new tickets but could not see older tickets which i...
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| February 20, 2025 1:01 PM PST | ||
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| September 24, 2024 1:40 AM PDT | ||
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| August 22, 2024 9:47 AM PDT |