Can a student switch to a different program after enrolling if they fail the entry test?

[Umme rubab]

Hello Atlassian Community,

I recently sent an email inquiry to a university's international admissions office (welcomeoffice@unime.it). In response, I received an automated email invitation from an administrator titled "Admin Atlas" inviting me to join a team workspace called "supporto-unime".

After accepting the invitation, the system prompted me for a security verification code, which I successfully entered. I am now logged into the dashboard, but as an international applicant, I want to clarify a few things regarding this setup:

1. User Role/Visibility: Since the invite message stated "invited you to join your team", does this standard wording mean I am added as an internal team member, or am I categorized as an external customer/portal user who can only view their own submitted tickets?
2. Data Privacy: Will I be able to see only the specific email thread (ticket) I started regarding my university course switching policy, or does joining this "team workspace" grant visibility into other queues?
3. Tracking Responses: What is the best way within this interface to track active updates from the university support staff on my open case?                                                       
4.  Alternative Pathway Verification: I am currently preparing to take the IMAT exam for Medicine. In the event that I do not secure a passing score, is it legally possible for a pre-enrolled student to take the IELTS exam instead and use it to switch admissions to a non-medical field within the same academic cycle?