Created Jul 13, 2022, Last active Mar 20, 2026
At Atlassian, we’re committed to Marketplace app trust. That’s why we’re evolving our Marketplace Trust program to better meet your needs and expectations. We want to hear from you! Please take a f...
AI is only as strong as the context it can see—and in most enterprises, that context is spread across tools like Salesforce, ServiceNow, Wrike, Asana, and more. That fragmentation limits how helpful ...
Thank you so much to everyone who joined our October Appy Hours live! This month, we highlighted the winners of each of the 4 categories for Apptoberfest 2025: DevOps, IT Service Management, Strate...
Hey there, Atlassian Partner! Whether you’re an Atlassian Marketplace Partner, or a Solution Partner, you are a crucial part of what makes our community thrive. People come here for trusted advice,...
Welcome, Partners - we’re happy you’re here! We want you to have the best experience engaging with our members and Atlassian fans on the Atlassian Community. Be sure to read through our Partner Rules...
Our Community Values Our community thrives on shared values, a desire to learn, and an environment where members feel welcome to share their questions and ideas. By providing clear participation gu...
We love showcasing our partners in the Atlassian Community and beyond. Because of this, we want to help enable partners to show off their organizations and post their own Partner Feature in the Atlas...
The scenario We manage customer data in Jira Service Management. Phone numbers come in through portal forms as free-text: customers type whatever format they are used to. Some examples from a s...
Three Jira instances, three teams, one broken communication chain, here's a scenario I keep seeing play out. I work with Exalate, and I've had a front-row seat watching how large SaaS organizations...
Why Cloud Migration Matters For many organisations, the cloud has become an increasingly important part of their technology strategy. According to Atlassian, more than 90% of new customers today ch...
If you’ve worked with Confluence or Jira long enough, you’ve probably faced this moment. Your organization outsources some work, maybe technical support, development, or QA, and suddenly an ...
When teams talk about SLA performance, they usually focus on the final promise: response time, resolution time, or whether a deadline was met. But inside real service workflows, the bigger challeng...
What is client invoicing from Jira worklogs? Client invoicing from Jira worklogs is the process of converting tracked time (worklogs) into invoice-ready amounts using billable rates, project budget...
Our client recently completed a JCMA transfer from Jira Data Center to Jira Cloud. The core Jira data (projects, issues, users, groups) migrated successfully, but the app data migration for a Marketp...
Time in Status → Status Count → Transition Count (a.k.a. Traffic Jam, Boomerang, Ping-Pong) Most teams don’t have a “bad workflow.” They have a workflow that quietly accumulates debt until one day ...
What's different, and what it means if you're thinking about moving to Cloud ProForma has been the go-to form solution for Jira Service Management teams on Data Center for years. It's well-integrat...
Every product team knows the pain. You maintain a carefully prioritised roadmap in Jira, but the moment a stakeholder asks “what’s coming next?”, you’re exporting screenshots, building PowerPoint dec...
If you work with LaTeX formulas in Confluence, you may have noticed a strange formatting issue: formulas sometimes appear much larger than expected or leave empty space around them. They can look lik...
Hey Brothers and Sisters, I am playing with X-ray and want to configure some "regular" automations. When I installed X-Ray tril nothing changed in my "automation portoflio" in terms of triggers. Th...
Supporting Jira Governance in Government & Regulated Environments Teams operating in the public sector and other highly regulated environments often need stronger visibility, governance, and ope...
Jira is excellent at answering operational questions. What was completed this sprint? How many story points were delivered? What does the burndown look like? Which issues are ...
I've been working with large data tables in Confluence for a while now, and I wanted to share some approaches that have worked well for our team when we need to create pivot-style summaries and break...
Hello everyone, I have a difficulty. I used the Linked Issue validator to force users to add a parent when they create an issue. It works normally. But when I try to create multiple issues at once ...
If you’re connecting Salesforce and Jira with Sinergify, the latest enhancements are designed to make your workflows simpler, faster, and more reliable. With these enhancements, teams can expect: M...
I went from the free to the paid version of JXL. It was then deactivated. I now can't remove or restart JXL. Please can anyone help? I urgently need this application.
Time tracking on Jira has always been one of those “it’s there, but…” features. Yes, you can log time. Yes, you can estimate work. Yes, the data exists. But here’s the real quest...
The timeline view in Jira helps by showing tasks, dates, and dependencies in one place. It gives you a clearer picture of how work is spread over time. But there’s still a gap between day-to-day ta...
One of the most common mistakes in delivery management is assuming that a busy team is a productive team. But activity is not the same as progress. A team can look overloaded every day and still ...
Hey community! 👋 Long-time lurker, occasional poster. Today I want to share something that comes up a lot in conversations with Jira Service Management admins and service managers, and it's a questi...
You deleted the space. The team is gone, the work items archived, the backlog cleared. Job done. Except it isn't. Somewhere in your Jira instance, a workflow still exists. A permission scheme wit...
Frequently Asked Questions are a vital part of your Confluence knowledge base, onboarding spaces, product documentation, you name it. Many teams lean on a combination of FAQ templates and the Expand ...
If you manage projects, you know this pain: Chasing timesheets. Cleaning messy data. Trying to understand where time really went. Time tracking should help you manage budgets, deadlines, and team w...
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