Community resources
Community resources
Community resources
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In many teams, time tracking starts and ends with worklogs. While this method captures raw effort, it often misses the bigger picture: how workflows are slowed, and what that means for team performan...
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Product leaders everywhere feel the pressure to adopt AI. But here’s the truth: most teams are still stuck. At Atlassian’s Team ’25 Rovo dominated the conversation. Everyone’s excited — finall...
- Article
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Team I am looking to implement ongoing response as per SLA where a customer will get updates on a P1 every 1 hour as long as the incident is in progress . How can this be achieved?&...
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Hey guys, i am a newbie in jql and trying to compare fixVersion field between 2 filter i made. First filters containing Initiative tickets and the second contains Epics. The goal is to have a filter ...
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I can't able to do remove it and reactivate, so could you please assistance oaths and can anyone could connect with me to guide me through ....
- Question
- cloud
- jira
- jira-cloud
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I have set up the Virtual service agent and I have AI Answers enabled. I am testing and when I go to the portal and type my keyword it shows the knowledge base article. My problem is...
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I need help with automating the update of a parent Epic's status color based on the status colors of its child work items. Here's the logic I want to implement: If all child work items have a stat...
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Hello, we have 3 projects and 11 users; we would like to set policies such that: 4 users see project 1 5 projects see project 2 1 user sees project 3 How can we do this?
- Question
- cloud
- jira
- jira-cloud
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If you're a Jira admin, product owner, or security officer, you've likely asked yourself: “How can I track who did what in Jira without using scripts or custom development?” Jira Cloud doesn’...
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I'm using the Bitbucket Pipe aws-code-deploy:1.6.0 to upload and deploy a zip artifact to an EC2 instance via AWS Code Deploy. The FOLDER and S3_BUCKET options correctly place the artifact in t...
- Question
- bitbucket
- bitbucket-cloud
- cloud
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Hi, I heve a 2 forms where: Form1 have 3 fields dropdown: actionType {add, delete, change} text: oldValue visible if actionType = delete or change text: newValue visible if&nbs...
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When we start the roll-out of Rovo, we are wondering if we can control who gets Rovo or which projects Rovo is activated on or is it once Rovo is available it is available to everyone that has a Jira...
- Question
- rovo-atlassian-intelligence
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Introduction In Agile development, each sprint aims to deliver a specific set of tasks within a fixed time frame. However, issues jumping between sprints in Jira are a common problem, oft...
- Article
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Hello, Two of my Trello boards have been deleted and I don't understand why. (Hackathon and Master Plan NomadEco33). Also, it is not possible to reopen them. Would you happen to have a solutio...
- Question
- trello
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During import of CSV file, I try to create Custom filed: On Submit I get this dialog: and on "Retry", it continue to this: But on import I get error: "Can not construct an Extern...
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some of the users account is not listed on account list in directory users view. We cannot manage them.
- Question
- cloud
- jira
- jira-cloud
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...isplays the dates for upcoming emails, events, and content publication. Here’s what it looks like when the template is used to generate a page (the Calendar isn’t visible in the template and only p...
- Article
- cloud
- confluence
- confluence-cloud
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Hello, I have set up the customer portal at our company and when I now want to open a ticket via the Help Center, it says “IT Service Management” at the top of the breadcrumb. Is there any way to hi...
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Collecting the right information from customers or team members through Jira Service Management can feel limiting. Native Forms (ProForma) work well for basic needs, but they can struggle when you ne...
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Good day to all! On our website, we use Refined as our support/helpdesk platform to manage customer inquiries. Recently, we’ve noticed an increasing number of support tickets being s...
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Hi everyone! 👋 I'm running into an issue with Confluence and wondering if anyone else has experienced something similar. When accessing a Confluence page as an anonymous user, attempting to export...
- Question
- cloud
- confluence
- confluence-cloud
- pdf-export
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A m at leave returned had had her Trello account deactivated. How an this be reactivated? Thanks
- Question
- cloud
- trello
- trello%2ccloud
- trello-cloud
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Hi, When I view the differences in the page history, formatted text always displays "Formatting was changed." This applies to every formatted text (e.g., italics). But these texts haven't been chan...
- Question
- cloud
- confluence
- confluence-cloud
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When creating an issue/bug we have fields like 'Defect Category' and 'Functional Area' that have a list of dropdown items in which you can select the appropriate item. I'm trying to find out how to ...
- Question
- cloud
- jira
- jira-cloud
- jira-software%2ccloud
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With my recent plans i can only have 3 whiteboards in editable mode, can someone guide how i can put old white boards to view only?
- Discussion
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