Hi everyone! I'm Caylie, the UX Researcher for Atlassian Guard. I work directly with Product and customers like you to ensure Guard works the way you need it to. I'm conducting research on how we...
I got overconfident while attempting to configure SSO for my org. We're piloting Atlassian products for a larger rollout and I was getting SSO up and running. Basically, authentication passes on the ...
Hello, We have two different organisations with two different IDs, and following a consolidation process, the email addresses have been merged. Could we verify the same domain across two different ...
Let us say that: A domain has been verified It is set to claim accounts automatically An Authentication Policy is configured to enforce SAML SSO through Okta An IdP has been set up for Okta...
Hey community, The Guard Detect FAQ confirms that Guard Premium's own data (alerts, detection logs) is not subject to data residency or BYOK: https://support.atlassian.com/security-and-access-polici...
Accidentally applied a incurrent scim settings/group and removed all the admins. Please help as it is impacting other teams and members also. I have attempted to open a case but am unab...
Hello everybody, on monday we switched from standalone products to TWC Premium. As I found out in Atlassian pricing Guard Standard should be included in TWC Premium (Teamwork Collection Pri...
We have a requirement to onboard external users to Atlassian while ensuring they authenticate using our company SSO and MFA. Please confirm whether any of the following options would be feasible: ...
Hello, I am locked out of Atlassian after attempting to implement SSO. Is someone from Atlassian able to help me create a ticket?
...he expired certificate, and the break-glass URL also redirects to SSO: https://mysite.atlassian.net/login?admin=true Because everyone is managed under SAML, we cannot sign in to https://s...
Heyo, yesterday we activated our Atlassian Admin Access, claimed our domain, enabled SSO and force claimed all unmanaged accounts. Initially we deactived all accouts, to then re-activate only the n...
Hi Community, I’m trying to automate inviting users to Confluence using n8n (HTTP Request node) and Atlassian Admin APIs. Endpoints used: GET https://api.atlassian.com/admin/v1/orgs POST https://...
Hi, We have BitBucket Premium account on monthly pay plan - Now we have been asked to route it through PO process - I reckon direct PO is not possible for any value less than 20K USD. The only option...
Can we change the App admin of the group to another person? Who has access to do this change?
Hello, I urgently need help with an admin lockout issue on our Confluence Cloud site. **Situation:** - During SAML setup, I enabled "Required" SAML authentication - After resetting sessions, I ca...
Hi everyone, I’m integrating with the Atlassian Organizations API and using the endpoint: GET /admin/v1/orgs/{orgId}/directory/users/{accountId}/last-active-dates (https://developer.atlassian.co...
We recently enforced SSO for our Atlassian Cloud organization, but there appears to be a misconfiguration in the SSO setup. Since enforcing SSO, all administrator accounts using the managed domain ar...
Our organization is migrating from Google Workspace to Microsoft 365. We would like to change our identity provider to Microsoft without losing any user data. All users have the same email addresses....
We use SSO. Can we change upn for existing accounts (mail stays the same)
Sailpoint IdentityIQ supports managing users and groups directly through the users and groups API endpoints in Jira/Confluence Cloud. This is trivial to set up, and it reports back directly all accou...
How can I either submit a support ticket or figure out how to recover my account. Our company uses SSO, however, we recently rebranded and changed our email address associated with our IDP. I'm the ...
We're currently on Data Center using the Resolution SSO add-on which is very powerful, and flexible. We have it designed where inactive users are automatically cycled out as our user licenses get low...
I am trying to confirm what permissions are required for a user to change the Data Classification level assigned to a Jira work item. So far I have not found the document that states that clearly.
How do i add 200 new users to atlassian guard? Ive never done that before?
Hey Whenever I do a change to a user in Postman, such as updating the email, it never appears in Atlassian Guard. The email stays the same. What could the reason be? I am using the free trai...
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