Hi Atlassian Support Team, Could you help me reset access to my main Atlassian account? Recently, I had to reset both my phone and laptop, which resulted in me losing access to my authentication app...
For a while now the Trello app had been a pain in the behind and mostly unusable for things like social media posting plans, but at least the computer version was somewhat usable. It had also getting...
I want to use the /rest/api/3/issue/{issueIdOrKey endpoint to query issues. I followed the docs and created a token with classic read:jira-work scope. When I query an existing issue ...
We currently have a Confluence Cloud instance that needs to retrieve information from a Jira Data Center (DC) environment located inside our internal network, behind a firewall. We have successfully...
...actoryData@5bf3ac33[pattern=atlassian-jira-security.log.%i, append=true, bufferedIO=true, bufferSize=8192, policy=CompositeTriggeringPolicy(policies=[SizeBasedTriggeringPolicy(size=20971520)]), s...
Hello Folks, I hope everyone is doing well. My project is using a wrong issue type hierarchy and I am appointed to make a correction in it. Currently used - Initiative->Feature->Epic->Task...
I've been away for a while and now I can't access my Confluent account. I understand that the site has been disabled, but can it be reactivated in some way, or have I lost it forever? removed.atlas...
Is there a way to disable permission requests for the items shown in the screenshot? It seems like a bug since it happens frequently. I am using Claude 4.5.
In the dynamic world of project management, transparency and clarity are key. Many users often find themselves puzzled when navigating Jira, particularly when they look at the “All Work” tab. If you’...
We would like to look into automation usage history before 4months, but are not able to the logs until before 3months. How can we get the usage history before 4 months?
Problem Statement : A customer reported seeing extra statuses under the board columns, even though those statuses were not part of the current workflow. Reason: We encountered nu...
I have setup SLAs, but some of my FTTR are negative or tiny. How can this be. Server times are synced.
Hello Some TTRs are calculating. Some are not. I can not find a pattern or resolution. I have post functions setup and setup SLAs for different priorities. Most of th...
So you decided that no more git passwords, and guided me to create these fucking tokens and you did write some text as documentation about these. The text does not tell me anything. How do I f#@ing&n...
Hello Team, We need to copy all the contents from the Request Management section of the main project to the Test (anotherTest) project. This includes Request Types, Forms, Workflows, SLAs, ...
We are getting the issue while switching to the premium plan help us on prority as our plan is downgraded.
Documentation is a bridge between people and information. And when that bridge looks daunting or confusing, it simply isn't used, and crucial knowledge goes unnoticed. Thankfully, making your documen...
Hello, I have a JSM project with 3 different boards - Asset, CA , PTO. These 3 boards are dependent on each other so the automation rules will be a domino effect. The issue type and request type sha...
https://cisco-cxe.atlassian.net/jira/software/c/projects/CMS/boards/71. This board is not loading and it is saying maintenance window but there is no notification as such for it
It appears I can no longer access the original JIRA account I had. I had some work there but I haven't accessed the service in a long time. When I tried accessing JIRA again, I was asked to create a ...
In relevance to Understand data residency | Atlassian Support what exactly is "AI data"? I can't find any definitions or further understanding to what this term means. An official answer/...
A few months ago, I wrote what I thought was an important leadership update for our team at Amoeboids. One of those posts where you take a step back from iterative releases, reflect on progress, sh...
When I try to create a Jira issue, it keeps loading and the issue isn’t created. The issue list also doesn’t display properly. Please see the attached error message and check. Hash LFMDI6 T...
Hi since this morning we receive this error and all our Jira instances are affected and we can not access them: Hash 1BGMMBR Trace 9a41d46176ba4a968c2afef4e8bb8d6a Please let us know when ...
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