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Are inactive or unnecessary users eating up your Atlassian license budget? You’re not alone. Managing user access across Jira Cloud can be a hidden cost, but it doesn’t have to be. That’s why we cr...

• Article

I am very new to having to admin our Atlassian environment, and I have what I hope is a very simple problem to solve. I had not found the solution in the documentation though. We have Jira and Confl...

• Question
• administration
• atlas
• confluence
• jira
• user

I'm looking for some advice from the community on best practices for group management through Azure AD. Is Scenario 1 possible?  What are other people doing? What should I avoid? Where are ...

• Question
• atlassian-guard
• azure
• user-group
• user-management

Estou com a página do trello aberta e está toda em português! Mas quando clico em AUTOMAÇÕES, fica em inglês e eu não consigo mais traduzir! Como proceder?   

• Question
• cloud
• trello
• trello-cloud

For many teams using Jira, work officially begins when an issue is created. But in reality, work often begins long before that — in a conversation over coffee, a client call on the road, or a request...

• Article

Hi All, We are currently looking at setting up incidents and services in our service management projects but are frustrated with with the apparent lack of formatting with the auto generated emails f...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

We’re thrilled to share that the latest Atlassian Marketplace badge is now live! Runs on Atlassian will now appear on qualifying apps, offering a new level of transparency and trust for our customers...

• Article
• apps
• atlassian-marketplace

è possibile ordinare le card all'interno delle colonne kanban con un ordinamento personalizzato?

• Question
• cloud
• jira
• jira-cloud
• jira-software%2ccloud

Sinceraly, i thought it was a bug from some update, but it has one years i'm troubleling with the same bug. When I click on the board cards in my IOS app, my app just close. It's not something sporad...

• Question
• cloud
• trello
• trello-cloud

Hi everyone, I’d like to clarify a versioning question in Jira from a development and release management perspective. We recently released a story as part of Fix Version 1.1.0. During QA verificati...

• Question
• bug
• cloud
• fix-version
• jira
• jira-cloud
• +1 more tag...

Hello, I'm building a docker image and inside the Dockefile I'm doing:   RUN --mount=type=cache,target=/root/.cache/pip \         pip install -r requirements.txt While i...

• Question
• bitbucket
• bitbucket-cloud
• ci
• cloud
• python

I'm trying to use the Bulk fetch changelogs API call and one of the fields I'm trying to request is comment, but it's not returning anything for issues that I know have comments. The API do...

• Question
• cloud
• jira
• jira-cloud

I cannot see the Automation tab any longer for all projects.  I am the site administrator.

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Dear Support, We've noticed that the Status button (used to move a ticket from Open to another state) has changed its position. Previous position: Above the Details tab on the right side of the s...

• Question
• cloud
• jira
• jira-cloud

We've been on the new navigation for a few weeks.  This week, small changes were made without notice, including moving the status dropdown to the description area.  How can we move it back ...

• Question
• cloud
• jira
• jira-cloud

Hi Team    i have a Big picture project with tasks i sorted in a specfic order by a custom field.  When i try to show the gantt using the Big Picture Gantt in a dashboard - the sort ...

• Question
• appfire
• big-picture
• cloud
• jira
• jira-cloud

Hello, I want to know how I can activate the "search" on left side list.  I had it on a previous version (I don't remember the version) just like the second picture I'm on Windows 11 Thanks.

• Question
• sourcetree

As an admin, i am currently using the new navigation and did not see much changes to the customer portal. Please confirm, so that i will exclude the customers from my communications regarding the cha...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• jira-software%2ccloud
• new-navigation

Hello, After the recent update to the navigation panel, I am unable to locate the previously created quick link shortcuts that were available in the left navigation panel. Currently, there are no ex...

• Question
• cloud
• jira
• jira-cloud

I NEED THE LEFT NAVIGATION BACK TO SEE ALL MY BOARDS THE BOTTOM WIDGET THING SUCKS! ITS VERY HARD TO GO BETWEEN BOARDS.

• Question
• cloud
• trello
• trello-cloud

If you're part of an ITSM or ITIL-aligned support team using Jira Service Management, you already know the power of automation, SLAs, and structured workflows. But here’s the truth: Jira Service Ma...

• Article
• activity
• atlassian-ma
• atlassian-marketplace-cloud
• attachment
• customer-portal
• +4 more tags...

Can we stay on the old version, or is this a mandatory change?  

• Question
• cloud
• jira
• jira-cloud

Hi, I had to delete my personal space. Now I want to create a new one, but the option is no longer available in my profile options. I see only the option to ask my admin to restore my space, but when...

• Question
• cloud
• confluence
• confluence%2ccloud
• confluence-cloud

Hi,   How to create an Incident that started 3 days ago and still not resolved today

• Question
• cloud
• statuspage
• statuspage-cloud

I'm using Jira Service Management Cloud and trying to configure an automation rule that sets the Priority field based on a custom field called Issue class. However, although the rule completes succe...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud