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Why does font substitution appear to happen when exporting a board into a PDF?

Yannig
Yannig
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August 6, 2026

I have a situation. I export an entire board into a PDF, but for some reason the letter Q is changed into the letter Z in the PDF. If I browse the board, I still clearly see the letter Q, but searching for it, does not find it. It seems like a font substitution under the covers?

So if I search for Lasquez, I cannot find it. If I search for LasZuez, I find it! If I export only the card, I can see the Q fine. If I export the whole board, the behavior above occurs. 

This is a problem, because searching for names becomes unreliable. 

Any ideas?

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Cody
Cody
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Atlassian Team members are employees working across the company in a wide variety of roles.
August 10, 2026

How are you exporting the board to PDF? Are you printing the board from Trellos Print export and share option, or with a third-party export tool?

I haven't been able to replicate quite yet, so I suspect it's perhaps something local.

What languages do you have selected in your account's language preferences?

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Trello
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