Looking for an account manager

[Kenneth Hopkins]

How can I get in touch with an account manager to go over what we have and what we are supposed to have?

[Trudy Claspill · Accepted solution]

Hello @Kenneth Hopkins 

Welcome to the Atlassian community.

Does your organization handle your subscriptions yourselves or through a partner?

Do you think you have paid for more than you actually have access to?

Have you tried contacting the Atlassian Billing, Pricing, Licensing support team?

https://www.atlassian.com/company/contact/purchasing-licensing#/

[Kenneth Hopkins]

Thanks Trudy. Our account was set up so long ago, I wasn't sure where to start. I'll go with this team and see if they can assist. 

[Kenneth Hopkins]

Trudy you are a lifesaver! I was able to connect with the person I need. Thanks again :-)

[Trudy Claspill]

That's great @Kenneth Hopkins 

If you were able to address your needs based on the response I provided, please consider clicking on the Accept Answer button above my response to mark your Question as Solved.