How to upgrade Global automation request for standard plan from 1700 to more

[Anupama_Karve]

We have purchased standard JIRA plan .Global Automation request are 1700 only we need to keep same plan and increase global automation request is it posible ?

[Bill Sheboy]

Hi @Anupama_Karve -- Welcome to the Atlassian Community!

The 1700 usage limit applies to a Jira, Standard license level.  There are additional limits for different products, such as JSM, JPD, and Confluence.  And, usage limits are higher / calculated differently for Premium and Enterprise license levels.

To learn more, please see this documentation:

https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/

Kind regards,
Bill

[kh-federico]

Hi @Anupama_Karve , we noticed you posted this in multiple places across the forums, which is against our Partners - Rules of Engagement. We’ve kept this one live - if you prefer for your content to remain in a different group or collection, please let us know via the “report to moderators” function and we’d be happy to move it for you. Please also take a moment to review our rules so you're aware for next time. Thanks!

[Arkadiusz Wroblewski]

Hello @Anupama_Karve 

@Bill Sheboy  💯 % right.

@Anupama_Karve It wouldn't hurt to open a ticket with Atlassian Sales and ask them directly. Besides what's in the documentation, anything extra might be something they can only answer themselves

We, as a community, can provide only what we're sure of, also standard limits.