We are currently in the process of migrating Jira to Atlassian Jira Cloud. Our goal is to have the same Active Directory users available in Jira Cloud and allow them to authenticate using Azure AD cr...
Hi, maybe someone can shed some light on this - preferably not in a sequence of partially outdated pages.... ;-) I'm using the free tier of JSM to explore the possibilities. I see that there are...
Whenever I open any ticket or apply a filter, I encounter the error: Something went wrong on our end. I have tried clearing the cache, quitting the browser, and even restarting my MacBook M3 Pro...
Am looking to tell when a task or subtask was assigned to an individual and how long before it was resolved or moved to another person.
While I have known about Forge for quite some time now; if I remember correctly it was introduced around 2020. I only started using it more seriously around January 2026. I wrote about that experienc...
Your Atlassian Cloud site is currently unavailable. Please check Atlassian Status for known problems. If there are no known problems and your page hasn't appeared again in 5-10 minutes ...
Multiple listeners are getting triggered for the version create event without considering the project mapping.
Hi everyone, I have an automation rule that I would like to share across multiple projects. The automation is designed to trigger a pipeline via a webhook, and the trigger is a scheduled job. The go...
Hello - I am a project manager for a tech agency managing projects for the agency's clients. We have our agency account on jira where we manage and track all client project under respective sp...
It's more a request than question. It would be nice to have a "Pretty 2" setting in Time tracking that would show hours and days only, 27 hours, 32 minutes. Excluding days as a separate value. ...
Dear Jira Support Team, I had previously raised an issue regarding bugs linked across different spaces, but the problem has still not been fully resolved as some functionality appears to be missing....
I’m trying to build a Jira Automation rule and I’m stuck on getting the transition to apply to the correct subtasks. Setup Parent issue has multiple subtasks of three types: QA Subtask FE S...
The Jira mobile app is not working on my device. It shows the following message: “Device unsupported — you can’t use Jira because your organization requires your device to have a hardware‑backed key...
How can we achieve data masking in jira cloud? . Can we hide confidential data in jira cloud.
When Jira URL is searched below error is shown - Something went wrong on our end Contact admin
Hi, I tried to use the "Contact Jira Administrators" option but it shows that the contact form is not configured. Could you please configure the Contact Administrators settings in the system admin pa...
Hello, I'm using this API to fetch all the Questions and Answers from any form to use inside Jira Automation. https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/\#api-issue-i...
I completed a sprint, active tickets were moved to the new sprint correctly. The new sprint was 'started'. When I look at the Backlog list, only the active tickets appear against the new sprint. Wh...
Apologies for another newbie question... I'm moving over to a company-managed software project, and am confused which hierarchy structure to use. I assumed that we would just use Epic -> Story -...
I have a very specific issue with the GM PRTS Jira app, to access it as external user, but there is no way that I can raise the question Is there any way to get real support. I cannot acces...
All of the stories associated with this epic have been orphaned. The epic now shows "We can't show this project." The admin also sees the same message. Any ideas how this happened and how it...
How to report a serious issue regarding my project hosted on Jira. I have been collaborating with a colleague for approximately one year on a startup project called Waitles. Recently, this colleague ...
Inheriting Component from Epic to Children when issues are created under Parent Epic
Hi, I have decided to login to my project after about 2 years but I am unable to do it. It says URL is not available. Why?
Quisiera saber si es posible crear un "espacio general" que permita centralizar todos mis espacios, los cuales son equivalentes a todos los proyectos que realizo, ya que no me funciona trabajar espac...
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