Jira

Hi EVeryone, In my project, all developers create PRs into the main branch, and the main branch contains the Jira issue keys (e.g., PROJ-123 ). However, our CI/CD workflows run only on a separate ...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

Hello,  I'm setting up Jira in my company, and I am struggling with estimation company-based projects. I can enable story point estimation on Kanban boards for team-managed spaces (Space setti...

• Question
• cloud
• jira
• jira-cloud

The endpoint GET /jira/forms/cloud/{cloudId}/issue/{issueKey}/form/{formId}/attachment returns only metadata (fileId, fileName, fileSize, mimeType), but there is no documented endpoint to download th...

• Question
• cloud
• jira
• jira-cloud

I run a Jira report from my Trello work board every week.  To show whats outstanding and what work we have done the previous week.  For the past few weeks no cards have been imported. ...

• Question
• cloud
• jira
• jira-cloud

Hi Team ,   I tried creating an automation rule: when a ticket is created in a Jira project with certain conditions, it should update a Confluence database. I used the ‘Send Web Request’ actio...

• Question
• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud

I have no idea how to specify all the fields that I want.  Is there a way to request all fields? Currently using "fields=summary,description,benefit".  I need more though.  I have a...

• Question
• cloud
• jira
• jira-cloud

I'm having trouble with the first bit of this automation.    Task/Story is created (working ✔️) Check in Epic to see which Team it has (not working ❌ ) Copy the Team to the Issue ...

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud
• +1 more tag...

Hi, I added a field: 'external Document' - Type: Hyperlink. In this field, I added the link to the external document which is saved on a SharePoint Site. If I click on this link, an Excel file...

• Question
• cloud
• jira
• jira-cloud

We have the new Managed Teams experience in Guard. When I create a managed team, I cannot see it in the Team field. How do I make it appear?

• Question
• cloud
• jira
• jira-cloud
• teams

We no longer actively use this platform. I would like to retain a copy of all the data. Can I do this? Will it be in a usable format eg read only, so I can review at a future date if required?

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not%20applicable

We do have the challenge that we have ressources in the team, which are shared among different projects. To get this rid of, we tried to use a Kanban Board to priorize the issues together with the st...

• Question
• data-center
• jira
• jira-data-center

I tried to access jira today, but I can't access it and I keep getting notifications like below. Your Atlassian Cloud site is unavailable due to scheduled maintenance. Please refer to our page ...

• Question
• cloud
• jira
• jira-cloud

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Anonymous ID: "289af849-3f71-c6c6-85fb-fb664ca285cd")

• Question
• cloud
• jira
• jira-cloud

Prior to the update, it was possible to select specific workflows for the board view, meaning only the work types and statuses belonging to that workflow would show. Now, all workflows are displayed...

• Question
• cloud
• jira
• jira-cloud

Hello, I’m trying to set up a Jira automation that does the following: Look at a parent issue (Epic) and check to see if they have any/many/all of the following labels: Type_PI1 Type_PI2 Type_P...

• Question
• cloud
• jira
• jira-cloud

Hello ! I have a free Jira Cloud product that is deactivated because of inactivity. My product : meboapp.atlassian.net Request ID: 5b1db81d24b04063832f8312bb5c6d82 I really want to reactivate it. ...

• Question
• cloud
• jira
• jira-cloud

### Errors Received: 1. **API Error**: `"Your Jira Cloud subscription has been deactivated due to inactivity"` with error code `SUSPENDED_INACTIVITY` 2. **503 Error**: Service Unavailable when tryi...

• Question
• cloud
• jira
• jira-cloud

Hi community, I'm on the free tier of Jira Cloud and can't access support tickets. After adding my *(custom_domain_here) to my organization page and then removing it, my main email address got suppr...

• Question
• cloud
• jira
• jira-cloud

Hi guys Could you share your experience please My colleagues and me are having a discussion about core rules of naming tasks in Jira. My experience is - to start with a verb but keep them short. M...

• Question
• data-center
• jira
• jira-data-center
• jira-software

Hi Atlassian Community, I’m currently managing content for Magis TV, and I’ve been using Confluence to draft and organize game descriptions, updates, and mod changelogs. However, I’ve run into a fru...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hello,    I am getting an an unknown error occurred when creating a virtual agent.  There is no way for me to choose any default request type as they all obviously require the s...

• Question
• cloud
• jira
• jira-cloud

Is there a way JSM agents can get notified when a work item enter the queue they monitor? What I am hoping for is that agents only get notified when a work item is created and in their queue rather t...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi everyone, I’m running Jira version 9.12.8 and recently encountered an issue where Jira can no longer reindex. When I run a full reindex, it remains stuck at 0% indefinitely (even after several ...

• Question
• jira
• jira-server
• server

Hi everyone,  I recently got a mail with the following content: "We haven't seen you use your Jira app, on xxxx.atlassian.net , for a while so we wanted to check in. If you do not start u...

• Question
• cloud
• jira
• jira-cloud

Hi All, I need some help to prepare the JQL query or any other way to automate and send the reminder to the team members 1 or 2 days before the automated sprint closure. Thanks in advance, Dheeraj

• Question
• data-center
• jira
• jira-data-center