automation which directly updates a database in Confluence via Send web request

[Ajay salla]

Hi Team ,

I tried creating an automation rule: when a ticket is created in a Jira project with certain conditions, it should update a Confluence database. I used the ‘Send Web Request’ action to perform this, but it didn’t work. I see that Confluence doesn’t have an exact API for updating a database—it only has an API for creating one. Is there any other way to achieve this?

[Alexander Nilsson]

Hello Ajay,

good question and you’re correct in what you’ve observed.

At the moment, Confluence databases don’t yet expose a public REST API that supports updating or modifying database entries directly. The existing endpoints only cover database creation and some metadata operations - not row-level updates.

That’s why your “Send Web Request” automation in Jira won’t work for this use case. The request technically runs, but there’s no supported API endpoint in Confluence that can receive and apply those updates.

Current Alternatives

• Manual or API-to-Page workaround: If your use case allows it, you could have Jira automation update a Confluence page via the Confluence Cloud REST API, rather than a database.
• Keep an eye on the roadmap: Atlassian has confirmed that database CRUD (create, read, update, delete) APIs are planned but not yet available. Once they’re released, automation rules like yours will be able to call them directly.

You can follow updates and upcoming API capabilities in the Confluence Cloud changelog.

So for now, there’s unfortunately no supported way to update a Confluence database directly via Automation or REST API.

Hope that clears things up - a lot of us are waiting for that update!

Greetings,

Alex