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Notifications for specific queues

ckopanon
Contributor
November 22, 2025

Is there a way JSM agents can get notified when a work item enter the queue they monitor? What I am hoping for is that agents only get notified when a work item is created and in their queue rather than get notified for every work item that gets created, regardless of queue. I am trying to not use an add-on if possible.

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