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Own field - Hyperlink doesn't work

Wendy DS
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November 24, 2025

Hi, I added a field: 'external Document' - Type: Hyperlink.

In this field, I added the link to the external document which is saved on a SharePoint Site.

If I click on this link, an Excel file opens.
If I edit the field and copy/paste the correct Word document opens.

How is it possible that the visualized link goes to an Excel file and when I edit the field, the link points to the correct Word document?

1 answer

0 votes
Sebastian Krzewiński
Community Champion
November 25, 2025

Hi @Wendy DS 

 

Looks like a bug with this field type for me. Please report this weird behaviour to Atlassian support (https://support.atlassian.com).

 

Regards,

Seba

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