Can I extract a copy of all my data?

[Karen Furnell]

We no longer actively use this platform. I would like to retain a copy of all the data.
Can I do this?
Will it be in a usable format eg read only, so I can review at a future date if required?

[Trudy Claspill]

Hello @Karen Furnell 

Welcome to the Atlassian community.

You can refer to this document for information about creating a backup of your Jira data that would be suitable for import to a Jira Cloud site at a later date.

https://support.atlassian.com/jira-cloud-administration/docs/export-issues/

You can also consider exporting issue data to a CSV format, which can be done from the Filters > Search Work Items screen.

https://support.atlassian.com/jira-software-cloud/docs/export-search-results/

[Isabella Thomas]

Yes, most platforms allow you to export your data. Typically, you can download it in a readable format such as CSV, JSON, or PDF, which is ideal for future reference. Check the platform’s account settings or data/privacy section for an export or “Download My Data” option. If you can’t find it, contacting support directly usually works.