Jira

I got an email notification stating it is past due date. But the status was closed 3 months ago. Was it a bug or do I miss any flag? 

• Question
• cloud
• jira
• jira-cloud

We still use Jira Server and we've been avoiding moving to jira cloud because of a major major functional loss. We use this addon Issue Lock for Jira (who's editing) https://marketplace.atlassia...

• Question
• cloud
• jira
• jira-cloud

I used to use the "Timeline" view all the time but after the latest update this past week in July 2025, the timeline view no longer shows Initiatives and Features. I dont see any way to configure the...

• Question
• cloud
• jira
• jira-cloud

I facing issues finding some epics from Plans / Timeline, I was checking Plans settings and looks like I have some excluded Epics, how can I bring them?

• Question
• cloud
• jira
• jira-cloud

We are in the planning staging to setting a new Jira Data and Confluence servers.  We would like to know if Jira and Confluence Data Center can reside on the same servers?    Can som...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

I'm importing a CSV file with assets on it, for the example we have an IT system that is running on VM1 and VM2. VM1 and VM2 already exist as objects in my asset schema. When I import the CSV file, i...

• Question
• assets
• cloud
• jira
• jira-cloud

I cannto access Jira nor other atlassian products as admin and I cannot find the e-mail linked to the admin.

• Question
• cloud
• jira
• jira-cloud

I tried to follow the tutorial available on xray documentation to use Jira automation to get the results of a test execution but the result of the web request is always null. I've got a first web re...

• Question
• cloud
• graphql
• jira
• jira-automation
• jira-cloud
• +1 more tag...

I would like to create a list or board of all my work items, but would like it to include the epic, feature, story hierarchy.  

• Question
• cloud
• jira
• jira-cloud

Hi Community folks 👋 I’m April, a product manager on Atlassian Teams (Teams). I’m sharing some upcoming changes that may affect who can view and use what Teams in your organization. If you’re an...

• Article
• jira
• cloud
• confluence
• jira-cloud

Is there any way to insert a new hierarchy level in between epic and all other standard work types, i.e., Story. I'd like a custom hierarchy where I can slot in my own custom issue type called New Fe...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

Eu gostaria de estar logada em tempo real ao realizar uma atividade no Jira. Estou conseguindo colocar o tempo manual, mas gostaria de ter o registro durante a realização da atividade. Alguém conse...

• Question
• jira
• jira-software

Does anyone have experience with the following problem? When I create a user with a directory type Microsoft Active Directory, the user profile is not created correctly. The profile picture is the...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

while I'm loging in, it is displayed trial version,how to solve it;  i need normal version to work, how to solve it, 

• Question
• cloud
• jira
• jira-cloud

Hi, I hope all is good, I need to uninstall the following application permanently Clockwork Lite Time Tracker - Time Tracking and Timesheets  I canceled subscriptions, but I need to remove i...

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• organization-administration

Looks like there a no more cc and bcc option in the new Send customized email action in Jira automation? Is there a way to add this or they are hidden somewhere I can't see :)?

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud

Is there any REST API available to retrieve the current subscription plan (Free, Standard, Premium, or Enterprise) of a Jira Cloud site/Instance? I’m working on an integration that needs to programma...

• Question
• cloud
• jira
• jira-cloud

Hello Atlassian Community,    I'm Prakash Hinduja from Geneva, Switzerland (Swiss), has anyone successfully migrated all data—including attachments and full history—to the cloud? I'd...

• Question
• cloud
• jira

Is it possible to add a Filter to RESOLUTION FIELD in a specific Workflow to show only some specific values for that Workflow? From the whole list to a simple Passed/ Not Passed for example

• Question
• cloud
• jira
• jira-cloud

I'm new to Jira and automation and trying to create a rule. When a new Company-managed software project is created, I want to create epics and for each epic have 3 stories with a description template...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, we recently performed a Jira Software (Data Center) upgrade and are currently facing a critical issue: Email notifications are no longer working in Software Projects, while Jira Serv...

• Question
• data-center
• jira
• jira-data-center

I have been trying to messing around with the fillers but nothing is working, i am currently at showing request and all the subtasks but i want to make it only the subtask of request. I would apprec...

• Question
• data-center
• jira
• jira-data-center

Hello All, I have one Jira project which is not related to development work and uses for project management purpose where i can see the GitHub Development and other Plugin on right panel. How i can ...

• Question
• cloud
• jira
• jira-cloud

Hello Community, We are using automation rule to update Assignee automatically on each state of issue. Ex: We are assigning a ticket to custom user picker field person when ticket is moved to done ...

• Question
• cloud
• jira-cloud

Hello, I have 5 users now, so why is my JIRA usage only 1700? My plan is 'standard'

• Question
• cloud
• cloud-automation
• jira
• jira-cloud