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Integrating Jira Development with Jenkins

TUSHAR SHARMA
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I'm New Here
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January 13, 2026

Hi,

I am trying to integrate JIRA with Jenkins and I want to send the build Information and deployment information from jenkins to JIRA. Here is my setup.

My Source code is available in GITLAB and for any push event to the main branch a GITLAB webhook triggers a job in jenkins. Here the sample pipeline for my job.

pipeline {
agent any
stages {
stage('Build') {
steps {
echo 'Building...'
}
post {
always {
jiraSendBuildInfo()
}
}
}
}
}

I have added the commit message and branch name with the JIRA Task KEY But still I am still not able to see anything updated in JIRA.
Here is my Pipeline output

 

Started by GitLab push by admin
[Pipeline] Start of Pipeline[Pipeline] nodeRunning on Jenkins in /var/jenkins_home/workspace/Test Hook Job[Pipeline] {[Pipeline] stage[Pipeline] { (Build)[Pipeline] echoBuilding...Post stage
[Pipeline] jiraSendBuildInfo[Pipeline] }[Pipeline] // stage[Pipeline] }[Pipeline] // node[Pipeline] End of PipelineFinished: SUCCESS

 

Can you please help me if I am missing anything..

3 answers

1 vote
Mark Rekveld - Marvelution
Community Champion
January 14, 2026

Hi @TUSHAR SHARMA 

I've been integrating Jenkins with Jira since Jenkins was known as Hudson and would advice from only picking plugins that are under active maintenance.

The before mentioned jira-trigger-plugin, is currently looking for a new maintainer, meaning that it is likely what updates (including security ones) to be delayed.

If the official app is not working, then you could give the original app Jenkins for Jira a try.

Disclaimer, I'm the maintainer of that app.

Cheers,
Mark

TUSHAR SHARMA
I'm New Here
I'm New Here
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January 15, 2026

Hi Mark,

Thanks for the info. Will surely give it a try :)

 

1 vote
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 13, 2026

Hello,

Welcome to community :) 

Please check on below documents

jiraSendBuildInfo() only prepares data. It still needs:

  1. Jenkins for Jira app installed on your Jira site
  2. Atlassian Jira Cloud plugin installed in Jenkins
    • Manage Jenkins → Manage Plugins → Installed/Available → Atlassian Jira Cloud (or similar name).
    • After installing, go to Manage Jenkins → Atlassian Jira Cloud and:
      • Add your Jira Cloud site (e.g. https://your-site.atlassian.net)
      • Complete the OAuth / API token setup from the Jira side (from the “Connect to Jenkins” flow in the Jira app).

If this connection is not done, jiraSendBuildInfo() will run but nothing can be delivered to Jira.

 

Thank You,

Prachi

TUSHAR SHARMA
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 13, 2026

Hi Prachi,

 

I have already followed all the documents and Installed all the plugins But I am not able to see any events in JIRA after the job is complete

image.png

 

Here is the Jenkins Plugin Configuration
image.png

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 13, 2026

Hello, Good day. Please refer to the steps given in the following link https://github.com/jenkinsci/jira-trigger-plugin. Thanks!

TUSHAR SHARMA
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 13, 2026

I will definitely give it a try but first I want to test on the official plugin 

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