Linking issues from a CSV import

[Shanavash Mohamedismail]

Hi all,

I've ran into a problem showing the relationship between issues. "Blocks" relationship.

1. My Import is a CSV from external import.
2. This means the relevant fields that I have that's unique: Issue ID, Issue Type, Outward issue link (Blocks).
3. attached the sample screenshot of the error message that i receive.

[Shanavash Mohamedismail]

Hi @Trudy Claspill

It’s resolved. i found the solution and it’s worked as we expected. 

Thanks 

[Brant Schroeder]

@Shanavash Mohamedismail Can you share the solution to help others?

[Shanavash Mohamedismail]

Hello Team,

While linking issues in Jira (such as parent tasks, sub-tasks, or other issues) using relationships like “Relates” and “Blocks”, please ensure the correct CSV format is used.

Below are the steps to import issue links through a CSV file. In this example, we are linking ABC-1, ABC-2, and ABC-3 using the link types “Relates” and “Blocks”:

Prepare the CSV file in the required format (as shown in the reference example).

Issue Type	Issue Key	Issue ID	Summary	Blocks	Blocks	RFS Year	Description	Parent ID
Task	CF-15188	1233456	Test 1	CF-15067	CF-15086	2526	Testing 1	123456
Story	CF-15185	7865546	Test 2	CF-15092		2526	Testing 2	7899123

Navigate to System → External System Import → CSV.

Select your project.

In the field mapping screen, use the search bar and type “Link ”.

Select the appropriate issue link types (for example, Link “Relates”, Link “Blocks”, etc.).

Map the child relationship correctly as required.

Refer to the attached screenshot for guidance.

Ensure all values are mapped properly, then proceed with the import.

Please make sure all fields are reviewed carefully before importing to avoid any linkage issues.

Thank you.

[Trudy Claspill]

Hello @Shanavash Mohamedismail 

Welcome to the Atlassian community.

Please provide an example of the data you are importing, and the column-to-field mapping you specify for the during the import configuration.

Are you trying to create subtask through this CAV import?

If so, do the parent issues already exist in Jira or are you trying to create those during the import also?