Jira

Can anybody help me understand how teams are expected to pull user data through the Cloud REST API? I understand GDPR restrictions are in place, but from what I can find it should be accessible for t...

• Question
• cloud
• jira
• jira-cloud

I have a custom field called Approval Date on Jira Issues. When I move the jira issue from an approved status to any other status, I want the approval date removed from the custom field. Is this poss...

• Question
• cloud
• cloud-automation%2ccloud
• jira
• jira-cloud

Can you enable the Summary view in JIra Software Data Center? Regards - Steve Janvrin.

• Question
• data-center
• jira
• jira-data-center

Looking for a solution to attach a fillable pdf to a jira incident once it is created.  For example. A request is created for a new laptop a pdf(hand receipt of record) in generated or attach...

• Question
• data-center
• jira
• jira-data-center

View settings (Backlog) no longer show Epic panel toggle in new Jira navigation. We utilize this as part of our backlog maintenance/prioritization as well as a quick view of Epics progress (progress ...

• Question
• cloud
• jira
• jira-cloud
• navigation

New to Jira,  I figured out a way to automate when a user submitted a form it sends out an email using project fields. I created a field in my project for ex) getFruit, and then its a drop down...

• Question
• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

jira Site Maintenance   how long it takes?

• Question
• cloud
• jira
• jira-cloud

I don't need a full-blown time reporting system.  I am sure most of the third-party apps will do this.  The one thing I need but haven't been able to figure out in Jira is how to export tim...

• Question
• cloud
• export
• jira
• jira-cloud

we basically need to retrieve all active items from our Jira instance ( not closed) for a specific group of employees and export to excel.  can anyone assist with or recommend how I could start ...

• Question
• cloud
• jira
• jira-cloud

Seriously, Atlassian?! What members of your design team agreed this change was a good idea? This is a design regression, plain and simple. Jira is used by thousands of teams to track important proje...

• Question
• cloud
• jira
• jira-cloud

HI,  I want to use this domain to  1. Set up a standard subscription.  2. Understand who my admin is  3. understand who my license holders are    The issue is. I w...

• Question
• cloud
• jira
• jira-cloud

How can I know if a specific user updated a ticket on a certain date, either by comment or by ticket status?

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi All! I know that I can use a condition within the workflow to prevent parent issues from being closed if their sub-tasks are still open, but it doesn't provide any messaging as to why it's not an...

• Question
• cloud
• jira
• jira-cloud

We have a Business Project in JIRA Work Management. It is a company-based project.  When we move Tasks to the Done status, the Tasks disappear from the Board, List as well as the Filters. We do...

• Question
• cloud
• jira
• jira-cloud

I have created dashboard to present progress on a project to stakeholders. Some stakeholders are customers and we gave them access to the project with a role 'customer" having permission to browse p...

• Question
• cloud
• jira
• jira-cloud

Hey everyone! I’ve been preparing for the Atlassian Certified Associate - Jira Software Essentials Certification and noticed the exam costs around $100. I was wondering if there are any programs, dis...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi Everyone! We have this calendar view that we would like to use to show how long our engagements are mapping across this calendar. I use custom fields for these dates, "Engagement Start" and "Eng...

• Question
• cloud
• jira
• jira-cloud

Hi , So I have a automation running that basically rolls up story points from stories to parent epic. The issue is even though the epic doesn't have any child stories still it populates some random ...

• Question
• cloud
• jira
• jira-cloud

I would like to add watchers to sub-tasks and stories based on my component selection, and would like to achieve this in the following scenarios: Scenario 1: I am using a manually triggered rule (se...

• Question
• data-center
• jira
• jira-data-center

I want to show in a plan all epics with a special label and all childissues (Stories, Tasks, SubTasks) of these epics; if i create a new epic with child-Issues, they should be shown in the plan. Is i...

• Question
• data-center
• jira
• jira-data-center

We have one Jira project with a very strange thing happening around the sprint values being populated on work which is moved to Done and Resolved in a particular sprint. The jiras are being added to...

• Question
• cloud
• jira
• jira-cloud
• sprint

Hello.  I am not seeing Data on Jira tickets for Tempo.  Anyone else? I did put a ticket in with Tempo

• Question
• cloud
• jira
• jira-cloud

Hello Atlassian Community, I am developing a Forge app for Jira, and I am encountering a  401 Unauthorized; scope does not match  error when trying to fetch development information (branch...

• Question
• cloud
• jira
• jira-cloud

I was using the calendar to add notes manually, but this option disappeared a week ago, and now I can only add epic stories, etc. Does anyone know if this option has been removed or if it's possible...

• Question
• jira
• cloud
• jira-cloud

A user on the forum asked me to share an automation. The quickest way would be export the rule and have them import it, but I case the contents of the exported rule include a clientKey, an authorAcco...

• Question
• cloud
• jira
• jira-cloud