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How to render Jira Work Items as List

Boldizsár Vermes
Contributor
January 27, 2026

I am creating work items with automation to help the release process (trigger: version created) and one of the tasks is to prepare the smoke test of the release. I would like to display a list of issues to check for the given release, so I set up a JQL, inserted it as a link into the task's description.

My problem is that I would like to render it as a list. I can do that by hand by clicking on the column icon among the display options.
msedge_tx5F8RA64d.png
But I cannot achieve the same with the automation, it can create the card view only.
msedge_2B1Zu5plz9.png
As I can see, the smart-card ending is used in both cases, so I don't know how to get the list view.

How could I create the list view with automation?

1 answer

1 accepted

0 votes
Answer accepted
Christos Markoulatos -Relational-
Community Champion
January 27, 2026

Hey @Boldizsár Vermes 

Unfortunately, as far as i know automation doesn't have a direct way to force the list view when creating smart-cards with JQL links. The [URL|smart-card] syntax always defaults to card view.

I think u can only achieve this is with the Send web request action instead of the standard Edit issue action.  Using "type": "inlineCard" in the JSON payload.

{
"fields": {
"description": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "inlineCard",
"attrs": {
"url": "YOUR_JQL_URL_HERE"
}
}
]
}
]
}
}
}

The only other option i can think is the manual approach, let automation create it as is, then manually click the column icon to switch to list view after the fact.

Hope this helps!

Boldizsár Vermes
Contributor
January 27, 2026

@Christos Markoulatos -Relational- thanks for the quick reply. I tried this method without an automation first but got this error:

{"errorMessages":[],"errors":{"description":"Operation value must be a string"}}
Christos Markoulatos -Relational-
Community Champion
January 27, 2026

Hi @Boldizsár Vermes 

I tried it with postman in my test instance and works.

try:

PUT https://nemetschekprime.atlassian.net/rest/api/3/issue/SSIM-100

body:

{
"fields": {
"description": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Issues to check for this release:"
}
]
},
{
"type": "paragraph",
"content": [
{
"type": "inlineCard",
"attrs": {
"url": "https://nemetschekprime.atlassian.net/issues/?jql=project=SSIM"
}
}
]
}
]
}
}
}
Boldizsár Vermes
Contributor
January 27, 2026

@Christos Markoulatos -Relational- thanks for all your hints!

The v2 API accepts only strings as description but the v3 works with the Atlassian Document Format. Using the (undocumented) blockCard content type, I was able to place a Jira Work Item List in list format with custom JQL and even custom column layout with this body:

{
"fields": {
"description": {
"type": "doc",
"version": 1,
"content": [
{
"type": "paragraph",
"content": [
{
"type": "text",
"text": "Issues to check for this release:"
}
]
},
{
"type": "blockCard",
"attrs": {
"url": "https://nemetschekprime.atlassian.net/issues/?jql=fixversion%20%3D%20%22The%20Release%22%20AND%20resolution%20in%20%28Done%2C%20Unresolved%29%20ORDER%20BY%20project%20DESC%2C%20parent%20DESC",
"datasource": {
"id": "xxxx",
"parameters": {
"jql": "fixversion = \"The Release\" AND resolution in (Done, Unresolved) ORDER BY project DESC, parent DESC",
"cloudId": "xxxx"
},
"views": [
{
"type": "table",
"properties": {
"columns": [
{
"key": "issuetype"
},
{
"key": "key"
},
{
"key": "summary"
},
{
"key": "priority"
},
{
"key": "status"
},
{
"key": "resolution"
}
]
}
}
]
}
}
}
]
}
}
}

The id and cloudId comes from a GET request to the same endpoint.

So, this would work well but requires an API key that I don't have. I tried the Advanced field of the Edit work item action in automations, but it gave me the same error than the v2 API.

I need to stick with the manual method and change the view after creating the tasks automatically.

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