Soumitra Dutta : Which integrations have you found most valuable for connecting Jira ?

[Soumitra Dutta]

Hello Friends,

I'm Soumitra Dutta, oxford based an entrepreneur, Author & Photographer. I’m exploring different ways to integrate Jira and Confluence with the other tools my team uses. From your experience, which integrations have been the most valuable in improving collaboration, automating work, or streamlining your overall workflow? I’d love to know which tools you connected, how they helped, and any lessons you learned along the way.

[Monika Ambrozowicz_Seibert_]

Hi Soumitra! 

Integrations are great because they enhance Jira, Confluence, and connected third-party tools. By integrating various tools you can increase productivity, and there is less tab-switching, which can be a pain. I'm pretty sure every team requires a different set of integrations, but these are the most common:

Jira + Slack (or Mattermost, or another communication tool). I think this is the integration almost everyone needs:

• 2-way sync: You can create, view, and update Jira tickets directly within Slack without switching tabs. 
• Creating a ticket from a message: You can automatically create a Jira ticket from a bug report on Slack.
• Notifications: Each time there is a new ticket, the account owner gets a Slack notification. I've used this one a lot.

Jira + Figma:

• In Figma’s Dev Mode, designers can see the status of the linked Jira ticket, helping them understand if a design is In Progress or Done without asking developers.
• Designers can link Figma files directly to Jira stories. I'm not a designer but I heard it can be very useful. 

Jira or Confluence + Miro:

• You can embed the live Miro board instead of pasting post-it notes, and switching tabs.
• You can import Jira issues onto a Miro board as cards. If you move a card into a Done frame on the whiteboard, it can automatically update the Jira status.

Jira + Didit:

• Checklists and available and easy to use on Jira but with Didit (an Atlassian marketplace app), you can generate a QR code or a public link for a checklist. This means a warehouse worker, a hotel housekeeper, an external vendor, or a client can complete a checklist on their phone without needing a Jira license. 

Also, Jira and Confluence can (and should!) integrate in many different ways. For example, thanks to a smart link of macro, you can embed Jira work items on Confluence pages. On top of that, you can also display Jira timelines and charts on Confluence pages, so that your data is easier to monitor and analyze.

In some cases, native integrations are limited, and creating a Confluence page from Jira is a good example. Even though it is technically possible to do it with Rovo or automation rules, if you want to make it 100% automated, you need a custom app like AutoPage. Full disclosure: I'm affiliated with teams behind Didit and AutoPage but they're very valid examples of smooth integrations. 

I'm pretty sure that whatever tool you use, there is a way to integrate it with Jira or Confluence.