Hi all! I'm trying to write a rule (or set of rules) to transition the parent of multiple subtasks to match the subtask in the furthest left status. Example: there are 3 subtasks, two are in status...
In the past, I've used Jira and had priority dropdown filters on my kanban board to be able to filter by issue priority. I'm seeing ways to do this via JQL, and I also see the ability to add quick fi...
Why don't JIRA Roadmap Plans Support Numeric Story Fields? I was looking at https://support.atlassian.com/jira-software-cloud/docs/enable-custom-fields-used-in-advanced-roadmaps-in-jira...
Hello. When I attempt to export results from my Jira query/filter, the option to export on current fields from the query does not show up in the drop-down list. All I show available is th...
Hi, I am wondering how to disable the automatic format on Jira? The situation that I have is I am not able to: Format my own comments into something readable such as, double line breaks t...
I am configuring my epic's workflow in such a way that wheneven I move my epic to another status (Suppose from "Open to In Progress") then certain milestones should be created with respective summary...
You don't have access to hfsaniamento.atlassian.net It seems that the administrator has marked your eduardo.ribeiro@hfsaneamento.com.br account as inactive. Please contact your administrator to reso...
Hello! I am looking to put together an automation rule that would run when the Priority field has been changed from P0 to P1, P2, P3, P4, or Not Set and a user did not comment. The rule wou...
We have a filter for the tickets that we have to test during our active sprint. We have created a filter with the different conditions and also we have added the sprint value and we save it. T...
We've been working on one requirement. In which we need to get the changes for the Issue Attachments using the REST API. We don't want to download the Issue Attachments every time fully. We only nee...
Hello All, I m using jira cloud. I would like to import 2 issues into Jira. The 3 issues have all the required filed as well as label as one of the field. I have csv file containing 2 issue...
I added JSM to my system and turned on Opsgenie to see if it would be useful. I haven't implemented it yet but now it shows up on my sprint reports. I can't find any documentation that tells me how t...
A custom issue type related work item which is completed in a specific sprint but still gets spilled over to multiple sprints after closing the sprint it was assigned to initially . How to tackle thi...
When submitting my form I get the following error: com.atlassian.sal.api.net.ResponseException: Error communicating with Jira, {"errorMessages":[],"errors":{"customfield_14214":"Operation value must...
Is anyone having problems accessing Atlassian Technical support? The only avenue we have is online, apparently, and submitting a ticket is impossible right now given that, after going thr...
Greetings! I'm trying to edit a specific comment containing a string that only happens if the comment exists - that condition is working. But when I try to get the right comment id with the f...
I have two teams working off of the same JIRA project. When I view JIRA plans the 2 different sprints for each team is duplicated in the other - is there anyway I can just view the relevant sprint fo...
Hi, Since the rollout of the functionality for moving tickets from one pipeline to another pipeline's status, I notice that I can't just move tickets up and down within the same pipeline. I've...
I'm trying to connect the Atlassian VSCode extension (Win10) with Jira/BitBucket "Custom Jira Site". The server runs with a self-signed certificate and I have enabled the "Use Custom SSL Settings" o...
Hi, I am having an issues with sprint roll-ups in JIRA plan when it comes to Epics inheriting the sprint information from child Stories that belong to other projects than the Epic itself. In my plan...
I'm trying to set up a Ticket Service between Jira Service and Jira Software and i'm using JMWE to create an issue at the Dev Project from a transition of an issue at Service Project. Watching videos...
Hi, I have 2 custom fields and one field has the Project name as a single select field option. The other field has the mapping with the Project with a specific information. Is there way in Ja...
Hello time! With the end of the JPD Beta phase, we identified the need to question users about their real need for access, as many have access to Jira Software and JPD, and they do not necessarily n...
need a query based on multiple Jira keys
Hi, I'm working on some automation rules, and have a requirement to only store the value in a Custom field once and never update it until ticket closure. Currently its working as below. 1) When a ...
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