Can’t get a date value using lookupissues with Data Center and automation for Jira

[John Funk]

I am able to pull back the summary for the first issue in a list of issues using lookupissues. but I have a custom date field that it does not return the value for the same issue that I’m able to get the summary value for. Any ideas? Is this Something that they center can’t do yet? 

[John Funk]

@Bill Sheboy any thoughts?

[Bill Sheboy]

Hi @John Funk 

Custom fields are not supported yet for the Lookup Issues action for the Data Center version of automation: https://jira.atlassian.com/browse/JIRAAUTOSERVER-877

When Lookup Issues was added for Jira Cloud, it only supported a couple dozen fields.  Then about a year later, they added all of the rest of them: https://community.atlassian.com/t5/Automation-articles/New-lookup-issues-fields/ba-p/1873978

For the present, a work-around for Data Center might be to call the REST API issue search function with the Send Web Request action; the web response may contain all of the fields, and it will have mostly the same list features of a Lookup Issues response.  I recommend quickly testing the call with a browser to see if has the fields and then change the rule.

Kind regards,
Bill