Jira

Hi, I'm working on some automation rules, and have a requirement to only store the value in a Custom field once and never update it until ticket closure. Currently its working as below. 1) When a ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello to all, we use versions (aka releases) to get some structure in our issues. Therefore we created some releases with some related issues.  When we now look at the timeline and try to fil...

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• cloud
• jira-software
• jira-software-cloud

We are using Jira project as our Helpdesk with customers. However, the users (customers) when clicking on the link they receive in the email notification or the ticket link we share with them, can't ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,   I have two business projects which have custom fields. Some of the fields are the same, some are different.  I want to be able to see the custom field, which in my case is calle...

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• cloud
• jira-software
• jira-software-cloud

Is there a way to have specific Hierarchy levels for specific projects? Thanks!

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• advanced-roadmaps
• server

How can we add multiple values in the Resolution screen in Jira Software? If I select the Carryover value as default(By Post function) I am able to set it, But I couldn't set it on the Resoluti...

• Question
• cloud
• jira-software
• jira-software-cloud

I'd like to be able to view all tasks by due date order on a Kanban board.

• Question
• jira
• unknown-hosting-type

While trying to open an issue from a Filter search or Rich Filter query, some issue are loading very slow and some issues are timing out and getting an error message "PRJ-XXXX can not be opened. The ...

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• jira-software
• jira-software-server
• server

I want to integrate Azure Ci/CD pipeline with my organization cloud base Jira Service but after get the app no action is performing further. Help me what to do next. 

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there! I have a question regarding the filters that I can see on my backlog/ board (but not added by myself). Currently in my dashboard I have: assigned, epic, and type filter (but I didn't add t...

• Question
• jira-core

It is interesting I get this error because I have provided admin access to the project for the user who is trying to connect.  My goal is to create a issue under the project via REST API. I chec...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I want to give some context for my questions. In my project I have 2 fields, one for the assignee (the main one who has to do the ticket), but I have another field for a developer (a person wh...

• Question
• jira-core

Hi, this is strange  but all custom fields on my board using lists or checkboxes have lost their selectable values. I've got around seven fields this is affecting. For example, I have a custom ...

• Question
• cloud
• jira-software
• jira-software-cloud

Issue: The transition name when going from any status to "To Do" is listed as "To Do (2)."   Desired State: The transition name when going from any status to "To Do" should be called "To Do." ...

• Question
• cloud
• jira-software
• jira-software-cloud

I'm try to made a Jira Product Discovery Project for our IT Portfolio Anual Planification. One of the factors under evaluation is the costs, I made some custom fields with numbers and formulas, but I...

• Question
• cloud
• jira
• jira-cloud

Hello I have various projects in my on premise Jira and would like to create a report where i can see which team members and their role (Dev/test) are working on projects.    So could you...

• Question
• jira
• unknown-hosting-type

Any API that I am using of Jira Cloud Rest platform, each one of them is giving error response of  {     "message": "Client must be authenticated ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Dears, We are facing an issue with JIRA Server 9.4.1. Indeed, when we attempt to consume an API containing /screens/ with basic authentication, a 403 error appears. It will be necessary to add the ...

• Question
• jira-software
• jira-software-server
• server

Aparece que eu não tenho permissão para compartilhar um filtro, porém, fiz isso na semana passada. Algo mudou? qual acesso preciso para compartilhar? pode enviar o passo a passo?   Obrigada. ...

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• cloud
• jira-software

unable to update custom fields within jira. 

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• cloud
• jira-software
• jira-software-cloud

I want my service be the only autorized to save filters that are used in board in order to verify whitch request are using in filter. 

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, How can i extract all the tickets worked by a particular person?  E.g. I have 2-3 stages through which a ticket flows to Business Analyst bucket. At any instance, if i want to check how man...

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• cloud
• jira-software
• jira-software-cloud

I created this site but post logout i am unable to find option to re login using the same site. may be i cant find the correct URL. Please help

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I have following use case, which already works   When a new issue is created (Trigger) look, if there are already existing issues with similar information based on JQL (Lookup) Create a...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Is there the ability within JIRA Automation that when an Epic Status is set to "Mark as Done," to change the status to done?  I am trying to come up with a rule that will check to see if all iss...

• Question
• jira
• jira-software
• jira-software-server
• server