Jira Automation Help

[Mike Martin]

Hello,

Is there any formal training or documentation on how to properly use Jira Automation? I believe that what I am attempting to configure is fairly vanilla. I am interested in automating the status and fix version fields upon the completion of a development sprint.

In theory, this would be as simple as taking a universe of ticket in X sprint, with Y status, and moving this population to Z status. For everything that was impacted, tag fix release ABC. 

I cannot seem to get the steps right, even with the help of the internet. With automations that I have previously attempted, I end up with tickets being not tagged, moved inadvertently, etc.

Thanks,

Mike

[Mikael Sandberg · Accepted solution]

Hi @Mike Martin,

Welcome to Atlassian Community!

There is a getting started guide here, and you can find the template library and playground here.

What you are looking for should be very simple to do, and a scheduled automation should do it for you. The JQL for it would look something like this:

status = Y and sprint in openSprint()

Note that this would apply to all sprints that are not currently completed, so both the current active one and any future sprints. The only option to define the current active sprint would be to get the sprint Id and use that in the JQL.

[Trudy Claspill]

Hello @Mike Martin 

Welcome to the Atlassian community.

Atlassian provides documentation for the Automation functionality here:

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

You can also get hints from the template rules that are available within Jira and from the template library available only (link at the bottom of the Templates tab in the Automation area of Jira).

For help with a specific rule you are trying to construct, we need to see the complete rule you have, the details of each step, and the results recorded in the Audit Log for the rule execution.