I am using a custom dropdown field, and based on its selection, a new issue is created. However, the issue is being created immediately upon selection. I would like to introduce a confirmation pop-up...
I do not see any proposed alternatives for the Heatmap gadget. Any suggestion?
Hi there, Is it possible to go back to the list view for "Issue Items" that was active a few weeks ago. The new "All Work" option does not show all the work items and I have to either ...
I am trying to have select issues displayed on a scrum board from three separate projects. When I use the below query I can pull all the issues I need onto the board. However the team using t...
I am experiencing an issue with the Jira Cloud for Excel addon. Whenever I attempt to use it, I receive the error message: "Must set field 'SiteID' in request." Despite trying various solutions found...
How can change our organization name?
We are unable to open jira Getting an Error Msg as below mentioned, If you create a request, include the following so we can help you as fast as possible: Error type: 500 - Inte...
We belong to BHA team, team of 10 members - Free Plan. Please give me details on Admin Maintenance.
We are unable to view or open JIRA Service desk though Atlassian status says it's operational. Anyone else having this issue? Error type: 500 - Internal server error Log refer...
i want to migrate jira project from one jira account to another jira account as i have 2 account
I have 2 project A and B. All B's issue is cloned from A based on certain trigger. To reduce the duplicated work, I want to set a rule to: when issue in B is updated, its linked issue in A wi...
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While working on this questionnaires and I came across Question 3.2.7. The correct answer shown is B, even Chatgpt said it's B. I tested in my JIRA instance but it don't work as what the answer menti...
Hello! I'm Eddie, a designer on Jira. Myself and another Designer (Mark -- not pictured here) are running some studies on the admin configuration and setup screens in Jira Cloud, and we want to hea...
Hi We have a team who is migrating from Team to Company managed but who actively uses sprints and all the associated reporting. My understanding is that sprints are connected to the board so for t...
User Directory Config: LDAP (Active Directory) is first Jira Internal Directory is second. The issue is that one particular account; when it first logs into Jira via OpenID Connect SSO (Keycloak...
Hello All, I would like to know if there is any way to reset the issue key after deleting issues from the backlog. Thanks in advance for the support
Background: We have two teams with two different projects and two different boards - A and B. Team B noticed that their velocity stats have been weird, and realized that recent sprints from Team ...
I’ve been trying to streamline some repetitive tasks in Jira, but I’m struggling to find the right balance between built-in automation and external scripting tools. Some solutions work well but requi...
Hey everyone, I've been looking into ways to automate repetitive Jira tasks, and I came across some tools that use scripts to streamline workflows. I was reading about diffe...
Hi, Anyone knows what these numbers (15 and 9) on the Gantt chart indicate in JIRA Plans (Advanced roadmaps). I tried looking in the documentation but couldn't find anything.
I am creating a dashboard and it has rich filters for epics. I want to create a % completion number for each epic and show that in the dashboard view. I followed the instructions on a support page ...
HI, I am using the following hierarchy on Jira. Initiatives Epics Tasks Story Although I have Epic as a child of Initiative and Tasks and Story's as childs of the ...
I have noticed an issue whereby the status transition data is truncated: not all status transition rows are being pulled out into Excel when using the Jira Cloud plugin for Excel. And I don't believe...
Hello. My team has a private Slack channel where we report our tasks. I would like to automate the following process: 1. When somebody report a task (the report always has the same structure), I'd l...
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