Jira

I realize there are several apps on the market that do this and visualize cycle times for you. I've reviewed most (if not all) of them, and find they're too restrictive. I need to be able to calculat...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

My organization currently manages roughly 20 different statuses within the 'Done' category, spread across hundreds of workflows and many Jira projects. Each of these statuses logically corresponds to...

• Question
• cloud
• jira
• jira-cloud

We have a problem. The billing administrator has left the company. I would like to update the payment method otherwise the account is blocked. Can you help me? I no longer have the employee's passwo...

• Question
• cloud
• jira
• jira-cloud

Previously we would get prompted to create a Retrospective. Now it only provides the Whiteboard option, and not the ability to create the new page. I also don't see the retrospective template in Conf...

• Question
• cloud
• jira
• jira-cloud

JIRA Enterprise:  I've seen some others post a similar question with vague or mixed responses.  When users are working their issues in the active sprint, they will often apply a future spri...

• Question
• cloud
• issue
• jira
• jira-cloud
• sprint

...ickets. The same is true for the issue key: defects, actions, etc. all have issue keys, they are not called "defect keys," etc. My first thought is that maybe a while ago, the only issue type was an i...

• Question
• cloud
• issue
• issuekey
• jira
• jira-cloud

Hi! I am trying to bulk clear "duedate" using the bulk edit issues endpoint and according to the documentation for clearing a date an empty string must be passed to "formattedDate" but I am rec...

• Question
• atlassian-support
• bug
• cloud
• jira
• jira-cloud

I have a Jira plan that includes work in 4 levels of a hierarchy (Story, Epic, Initiative, Parent Initiative). I have work across several teams that are being pulled into this view, and I want to cre...

• Question
• cloud
• jira
• jira-cloud

I have done the recurring process as explained but it's still recurring on the wrong days of the week. I have set it to recur on Wednesday and Friday but it is recurring on one Wednesday and all the ...

• Question
• cloud
• cloud-automation%2ccloud
• jira
• jira-cloud

My team is having issues to updates they are making in the Description field for certain issues. Sometimes we are able to update the Description, other times we can't and receive the following messag...

• Question
• cloud
• jira
• jira-cloud

I have configured a Plan based on a board filter.  I am seeing everything based on hierarchy of Initiative/Portfolio Epic/Epic/Story - which is exactly as I am expecting. I want to be able to p...

• Question
• cloud
• jira
• jira-cloud

Estou utilizando o plano Free e parei de receber os alertas das atividades. No link https://www.atlassian.com/br/software/jira/pricing informa que posso receber até 100 por dia. O plano Free ...

• Question
• cloud
• jira
• jira-cloud

I'm trying to search for stories that have a specific database table in their summary. For example, let's say that the table I'm trying to find referenced in stories is called "data_table". How can I...

• Question
• data-center
• jira
• jira-data-center

Hi Community,  I want to copy the field values of Parent on Child Create screen when user selects a Parent in Parent Link field present on Child.  For example, there is a PARNT-1000 user...

• Question
• app-central
• appfire
• automation
• behaviours
• condition
• +8 more tags...

Utilizo o Jira para o meu setor de desenvolvimento, onde temos a integração com o GitLab configurada. Até semana passada estava tudo em ordem, porém nesta semana aparentemente desconfigurou por algum...

• Question
• cloud
• jira
• jira-cloud

Hi,   Can someone setup a call with us to explain how we can customize Jira reports & dashboards to our liking ?   Best,   Abhinav.

• Question
• cloud
• jira
• jira-cloud

Hello - I am using JIRA Cloud. In my kanban project, I would like to have Component show at the top of the backlog/board, much like Epic, Label, and Type currently appear, so that I can quickly expos...

• Question
• cloud
• jira
• jira-cloud

For example, an estimate of 2 days 4 hours is exported as "72000".  72000 in what units?  It can't be minutes -- a day has 1440 minutes It can't be seconds -- a day has 86400 seconds ...

• Question
• cloud
• jira
• jira-cloud

As an org admin, I want to bulk change 1000+ subtasks to their parent ticket's issue types. Those 1000+ sub-tasks are located in 20+ projects, and I will merge them into one huge project. The bigges...

• Question
• cloud
• jira
• jira-cloud

Hi there,  at our company we changed the structure of the emails and my attlasian vendor account is connected to the old email on which I don't receive emails anymore. I need to publish the ne...

• Question
• access
• cloud
• jira
• jira-cloud
• marketplace

This should be simple, but I can't figure it out.    I just need to calculate the total work estimates for the issues on our Kanban board.  Specifically, the totals for the field ca...

• Question
• cloud
• jira
• jira-cloud

Hi,   I am currently unable to create automation, I want the work item to be assigned to the user that creates it but it wont even fire, any ideas ? 

• Question
• cloud
• jira
• jira-cloud

Hi, I'm looking for a way to associate issues from different projects with a single fix version, so they all align with the same release. We have multiple services involved in each release, and ide...

• Question
• cloud
• jira
• jira-cloud

Hi everyone,  Within my company we use the Server-based*** Jira on a daily basis for CIPS, SOPS, Projects, etc.  Ideally, I'd like to move all of our 2025 CIPS over from the old one to ...

• Question
• cloud
• confluence
• confluence%2ccloud
• jira
• jira-cloud

I am hoping to gain some guidance as to how scrum boards interpret the 'Days in Column' metric.  To my understanding, in order for an item to appear in the Sprint Back, the status must be mappe...

• Question
• cloud
• jira
• jira-cloud