Jira inactive users

[Rajan Dangol]

Hi, is there a way to email inactive Jira users after a defined period to confirm whether 

they still require a Jira licence, or are their accounts automatically deactivated after a certain number of days?

[Jack Brickey · Accepted solution]

Hi @Rajan Dangol , not natively, unless something has changed. What I have historically done was had a calendar reminder every three months or so to investigate inactive users. I would export the list of users, including the last date they logged in. I then used excel and some formulas to flag users and contact them or deactivate them if it had been a significantly long time.

[Rajan Dangol]

Thanks Jack. Has this been raised as a feature request by any chance?

[Jack Brickey]

Hi @Rajan Dangol , I am not sure. I did a quick search in JAC (Jira.atlassian.com) but didn't uncover any suggestions. I do know there are quite a few posts in the Community on the topic so you might do a search here. You might consider opening a support ticket to inquire.