We commonly create tickets using Slack, but don't want to have the threads synced because of the noise it creates. Is there a way to turn the "Sync Thread" option off by default?
Hello All, I saw that there is an issue when someone wants to display the description that contains a table. However, I have not found any solution yet. background: I have an issue in which...
We are using Jira Service Desk (cloud - latest interface) having migrated from Freshdesk. We service multiple organisations and within each organisation there are a number of supervisors that have a...
There is no assign admin and we are unable to resolve the issue. How can we reset the admin access?
Hello, We previously used the Jira XML export endpoint successfully: /sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml?jqlQuery=... This endpoint worked for...
Where on the Atlassian application can I find the Certificate of Insurance and W9 to assist in completing their due diligence?
where can I find the quick filters setup?
Hello All, I would like to set up an automated JIRA e-mail sending, where the content of the e-mail has a table filled with smart values. Some of the smart values may not have a value/be em...
I need to create a report that shows me all of the tickets, all statuses for 2025. Does anyone know how to create this
Problem: Our Service Account cannot access any Jira projects despite: Being a member of the administrators group Having correct API token scopes (read:project:jira, rea...
Hi team, OIT AI Front Door - Power Apps above is the link to raise a copilot connector request for confluence, Jira, ADO & other systems. I want to raise a copilot connector request for JIRA. T...
Hi, I have a Service Desk being used to record incidents where i need to record dates/times down to the second. In order to achieve this, i have: date fields for start (JTU_DateGMT) a...
Hello, I need to import into Jira Assets all the attachments for each object that was previously exported in a CSV file. How could I do that? Thanks!
I want to use the auto-scheduling feature to see a timeline for all our development teams created out of the the sprints planned by teams. To get to that I created a Jira plan that filters for...
Hi Team, We need to create a ROVO agent which will read requirement documentation and creates Epics or Stories based on components or any other criteria ,We tried creating issues using ROVO agent us...
In the plan view I can see all my initiatives (highest hierarchy level). Some of the epics we have, have no assigned initiative on purpose. Can I somehow group those epics into meaningful groups (e.g...
Merci de bien vouloir me dire comment faire pour réactiver mon compte. Cordialement.
I was requested to migrate a project template from another Jira Cloud site, outside of my Organisation, to our Jira Cloud site. Is there a quick way to do this?
After submitting the app, I received an email saying that a JIRA ticket (ECOHELP-94575) had been created so I could track the review progress. However, I never had access to that ticket ...
I tried publishing JIRA forge APP but I got this error This app isn’t available on Marketplace yet because it has been rejected by Atlassian for the following reason(s): The app...
I am using advanced roadmaps to track work across a series of teams. I am using the goals feature as a vector for grouping the deliverable work. I would like to be able to filter out tickets that are...
I'm using advanced planning to track work across a number of teams. The tickets are being built in the respective backlogs of the spaces I'm sourcing from but the dependencies are not showing up in m...
Seeing multiple duplicate statuses, does it have something to do with the second screenshot?
Hi Jira Community! We’re excited to share that Jira’s List View (All work tab) is now even more powerful and flexible. With our latest update, you can group your work by a wider range of fields, ac...
I'm trying to find some information on a task done by a former employee of my organization. Normally, I can filter tickets by Assignee, but deactivated accounts seem not to show up in the drop-down. ...
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