Jira

Is it possible that the main ticket can only be closed when all subtasks are closed? Because currently, for example, we can create a change/task with subtasks, but then we can close the main ticket e...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

  We noticed that the ticket status, which used to appear at the top-left corner of Jira issues, is now displayed just below the ticket summary. Our team hasn’t made any changes on our side, so...

• Question
• cloud
• jira
• jira-cloud

Hi Community, I noticed that Atlassian Rovo (AI chat/agents) is available only for Standard, Premium, and Enterprise plans. Since my team is currently on the Free Jira plan, I wanted to check: Is...

• Question
• cloud
• jira
• jira-cloud

Hi Atlassian Community, I'm having trouble downgrading my Jira Cloud site from Premium back to Free. Here's the background: I accidentally added more than 10 users, which automatically upgraded my...

• Question
• cloud
• jira
• jira-cloud

Until today we've been able to update the issue status within the issue view. Now it has disappeared across our entire org - dozens of projects. The only way to update an issue is to drag it within ...

• Question
• cloud
• jira
• jira-cloud

I'm currently using a Rovo AI agent within a Jira Cloud automation rule to provide onboarding assistance for access requests. Current implementation: Automation rule triggers the Rovo agent with t...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud
• rovo

Tabular Type of Custom Field Required.  Thanks and Regards  

• Question
• cloud
• jira
• jira-cloud

I have 2 nodes node a and node b (jira cluster enviroment) and escaltion service job is configured (via Rest API) this will get all the data and store it in the chacemanager job will be triggered ...

• Question
• jira
• jira-server
• server

Hallo Mr/Mrs,   My JIRA Account has a storage issue. cause the storage was full, I must upgrade to 250GB. I'm still confused about the payment. At the billing page, the estimated monthly ...

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• subscriptions-and-billing

Somos un grupo de estudiantes que creamos un proyecto, sin darnos cuenta como PREMIUM y ya no podemos acceder, necesitamos que esa cuenta se pase  FREE o por lo menos encontrar la manera de expo...

• Question
• cloud
• jira
• jira-cloud

I'm trying to update a parent Initiative Start/End dates bases on the earliest/latest dates represented in its child Epics. I want the Initiative Start Date to represent the earliest Start Date acro...

• Question
• cloud
• jira
• jira-cloud

My automation to move short comment field to comment field is no longer working.  I noticed that next to fields to monitor where I chose 'Short Comment' it now has "Short Comment (deleted field?...

• Question
• cloud
• jira
• jira-cloud

This is probably a bug, but perhaps it's a  feature buried deep down. The problem: on Android mobile app, when a project is created using the Kanban template, the default column view (what you s...

• Question
• android
• board
• bug
• cloud
• column
• +9 more tags...

Hi, I've enabled two-step verification but need to loging with both PIN from authenticator app AND PIN from email. Step by step: 1) Login with user and password 2) Requested to enter PIN from Authe...

• Question
• cloud
• jira
• jira-cloud

Hello, my team has had a Jira board for our project for a month or so and now no one except for me the admin, can access the board and I am unsure of why this is happening. My team members are met wi...

• Question
• access
• bug
• cloud
• jira
• jira-service-management
• +1 more tag...

In active directory we have an attribute called info and would like to update asset attribute with the value up to the first period. For example for the value "country.state.city" only country should...

• Question
• assets
• data-center
• jira
• jira-data-center
• jira-server
• +1 more tag...

We have several company-managed projects in Jira Cloud. One project is JSM and used as a portal where tickets are manually triaged and moved to the relevant (non-JSM) projects. In former times the po...

• Question
• cloud
• jira
• jira-cloud

I give up. I setup two different projects in two different instances for two different organizations over the last two weeks in Jira Cloud. Both projects were setup in exactly the same manner using...

• Question
• cloud
• jira
• jira-cloud

Hi, I am trying to import a CSV to Jira, however, after the “Map Fields” step, it takes me back to “Import data into Jira” step. From this point, I can't do anything and then must restart the p...

• Question
• cloud
• jira
• jira-cloud

How to add my custom url field to card on board view? Added it through Jira settings, added to default scheme and then added to fields available to edit. I already added it to the List view, but ca...

• Question
• card
• cloud
• custom-field
• jira
• jira-cloud
• +2 more tags...

Moving your Atlassian instance to the cloud is more than just a technical upgrade — it’s an opportunity to rethink how your teams, data, and tools are organized. One of the key decisions you’ll face ...

• Article
• cloud
• jira
• jira-cloud
• migration

The current wording for Option 6 - New Work Request on confluence causes confusion, as it only refers to forms returned to the bank. This doesn’t reflect the variety of document types requested, lead...

• Question
• cloud
• jira
• jira-cloud

I built an Automation rule a while back that allows certain people to manually trigger a request to transition an issue to a hidden status if it's already linked to another issue.   The basi...

• Question
• automation
• cloud
• jira
• jira-cloud

I use plans with a filter. The filter shows all workitems of one epic. I can see and work with them in the time line and in  program, but when I open the summary it will find 0 workitems a...

• Question
• cloud
• jira
• jira-cloud
• jira-software

The current wording for Option 6 - New Work Request on confluence causes confusion, as it only refers to forms returned to the bank. This doesn’t reflect the variety of document types requested, lead...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type