Usually, each users' initials are displayed in a ball on each board so you can tell who to filter by for example. Today, users who have uploaded a picture still show the picture, but the initia...
Hi, We need to migrate from our site to merge with another site. During the migration, some custom fields and other data will be renamed. Consequently, many filters will break and any boards, dash...
Hi am being asked to move from trello to jira at work but need to be able to colour code the whole card not just a little label like in microsoft planner. Is that possible here - very hard to tell wi...
In business projects, we display tasks on a board by categories: "P1," "P2," and "Done." Tasks that aren't initially categorized are automatically placed in the "Unclassified" column. This system is ...
Hi everyone, I’m working with Jira Assets on a Data Center instance and I’m trying to run an AQL search that returns all objects related to a specific “Location” object, regardless of which object s...
Goodday, I am having problems with the time being displayed incorrectly in the app in the browser no problem?
Hello, I'm having troubles understanding the behavior of auto-schedule in my Plan. I've made a very simple example Plan to debug it but I have the same issue. I'm working on a Kanban board where t...
I am trying to import the following example CSV: Internal ID,Issue ID,Project,Issue type,Parent,Epic name,Summary 1,Project A - 1,Project A,Initiative,,,[Project A] Initiative summary 2,Project A...
Hi, I want to understand if the Child items under an Epic get Archived automatically if you Archive the Epic - or do you have to do it individually? The latest Release Bundle mentions that When archi...
Hello Atlassian Support Team, We are encountering a blocking issue with Issue Linking in Jira Software Cloud and would like your assistance to investigate. Environment Product: Jira Software Clo...
In the backlog, when trying to assign a task I cannot see all available assignees But when I open the task's card, I can see all of them. How can I fix this?
how to change assignee of a jira
Hello JIRA Admin, My Free Plan JIRA account appears to have been deactivated due to inactivity. account : poornimasd.atlassian.net Clicking "JIRA work Items" in my bitbucket repo, gets me to...
Hi Expert, How can I copy attachments also when cloning an issue via project automation?
I am experiencing an issue with field configuration in a Team-managed project. Yesterday, I removed the "Fix versions" field from the "Bug" work type. Today, I tried to add it back, but "Fix version...
In an effort to bridge the gap between software and business spaces, we’re bringing more power to business boards, and simplifying the way you view the work, making it easier to find what you need. ...
Hi, I was given the following export files to test importing two projects into an new Jira instance. Jira version 10.3.15 on Windows Server. 1) A ZIP file created by the project export of Proje...
A Recommended section has been added to Jira space to "Collect IT requests". So now I am being sent requests for Jira service management which we do not have and will not be getting. This is fr...
i want to reactive my domain again and get all test cases come back again
Hello Team, Jira is currently not working on my end. Attached is the screenshot for your reference. Please advise. Thank you.
Hi, I'm wanting to take one of the Atlassian exams and the company i work for are paying for it. How can they pay for it through my account? Thanks
I'm looking for Prompt templates/guidance to create the best possible Epics using Copilot and then upload those Epics to JIRA.
I have got the invoice IN-EU-002-405-166 with non actual invoice address. Address Dobšinského 1598/16, Žilina 01008 is no more actual. I have updated the right actual invoice address, I need to canc...
Hi! Please tell me what I need to do to have my ticket displayed on my Kanban board again. I mistakenly moved it to "Done" status and now I have the resolution field "Done". I moved it from&n...
Thank you in advance for your help.
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