Jira

Hello Atlassian Community,   My company has both Jira and Jira Service management in our environment. JSM is used as our main ITSM tool and is how customers reach out to the IT teams for their...

• Question
• cloud
• customer
• jira
• jira-cloud
• jsm

soy usuario administrador, cuando intento ingresar a la herramienta no me permite acceder como administrador, varios usuarios de mi organizaión estan pasando por la misma situación, no les permite ac...

• Question
• cloud
• jira
• jira-cloud

Today we arrived and we cant get into aour workspace. Some employees can still work at Jira..but not me and our Jira Administrator.  HELP..please!

• Question
• cloud
• jira
• jira-cloud

Hi All, since upgrading to Jira DC 10.3.19, whenever we add a 'Component/s selection containing '&' Jira interprets it as '&amps'. It does display correctly in the issues raised that have tha...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Could you move project archiving to the standard plan? Instead of making project tracking easier in Jira, the current setup is making it more difficult.

• Question
• cloud
• jira
• jira-cloud

Hi everyone, We are looking to build a general Employee Expense Reimbursement process using Jira Service Management (JSM). Since we have a relatively low volume of monthly requests, we are trying to...

• Question
• cloud
• jira
• jira-cloud

Trying to help a user change their full name. I can't change it even though I'm an Org Admin. Not using verified domain but that wouldn't work anyways because the user is a contractor and their email...

• Question
• cloud
• jira
• jira-cloud

Hi All, is there a way to add completed work items to a closed sprint?

• Question
• cloud
• jira
• jira-cloud

We use a DL in some of our Jira filters by utilizing the membersof() function.  The DL or distribution list is a single point where a manager can add new members to their team.  The Teams ...

• Question
• cloud
• jira
• jira-cloud

Issue Description: I am currently facing several permission-related blockers in Jira that are preventing me from managing the product backlog and moving tasks forward. Specifically: Field Access: ...

• Question
• cloud
• jira
• jira-cloud

I'm trying to get around the 200 limit cap on the lookup automation by using the lookupObject function and pulling the data from attributes in Assets but receiving the following error which I can't s...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi everyone! I'm studying Jira use cases for my professional development and came across the topic of using it for marketing campaigns. I've heard Jira is probably not the most liked project manageme...

• Question
• cloud
• jira
• jira-cloud

I've been using Jira daily and got tired of it living in a browser tab, so I built a lightweight desktop wrapper called Jira Desktop Unofficial (JDU). It's built with Tauri (Rust) instead of Electr...

• Question
• cloud
• desktop
• jira
• jira-cloud
• open-source

Hi, I would like to ask for advice for the automation rule creation:   Count number of days in 'New' status and add this number into number field. Currently I configured this and doesn't gi...

• Question
• automation-rule
• cloud
• jira
• jira-automation
• jira-cloud

I'm trying to model dependencies across different product releases in Jira so we can create a master roadmap and clearly visualise delivery critical paths. The challenge is that a release ( fixVersi...

• Question
• cloud
• jira
• jira-cloud

Me and My team struggling to open any PDF doc in the tickets. 

• Question
• cloud
• jira
• jira-cloud

I'm trying to block the ticket edition in a Team Managed Space whenever a ticket transitions to the Done status. I've tried via workflow properties setting jira.issue.editable to false but the work i...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

We work with native JIRA in which ROVO, Analytics are disabled (except for JIRA Automation). And we need to publish a report for leadership to showcase the work done vs the remaining/planned work (w....

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hi, I'm experiencing an issue where searching for users in Jira Cloud filter (Reporter/Assignee field) returns no results for my account only. [Symptoms] - Typing any name in Reporter/Assignee fi...

• Question
• cloud
• jira
• jira-cloud

"easeRequirement" section is inaccessible

• Question
• cloud
• jira
• jira-cloud

  Hi there,    I need to switch my payment method from "Pay later by invoice" to "pay with credit card". I updated the companies credit cards but I can't seem to switch the subscrip...

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• subscriptions-and-billing

I’m trying to create a recurring task using the Automation (⚡ lightning icon) on an issue. I select Set to recur, configure the schedule (e.g., Daily, “When scheduled,” with an end date), and click S...

• Question
• cloud
• jira
• jira-cloud

In one of our Workflows used by many spaces we have a Post Function in which when the issue moves from Design status to Development status we populate a Custom Field called Design Approver with the n...

• Question
• cloud
• jira
• jira-cloud

Hi all - I'm preparing for an upcoming migration to Jira Cloud and I'm looking for a solution that allows for migrating Jira project data into a cloud instance that has existing data. The JCMA is th...

• Question
• data-center
• jira
• jira-cloud
• migration

Using free account. We need to remove one or org admins as a user. I'm also an org admin. When trying to delete through user management, I received and error stating "We're unable to remove this user...

• Question
• cloud
• jira
• jira-cloud