Accedi con un correo, posteriormente la compañia lo modifico y jira no reconoce el correo nuevo, me envia a la creación de una nueva cuenta, como puedo cambiar el correo de administrador, sin tener q...
We recently integrated everhour into our workflow and have successfully deployed it for all team members except one. The problem account is identical to all the others, but yet has the issue when att...
Hi team. I'm currently working on an automation tool that will back up and restore all the site-level settings, projects, and issues on Jira Cloud. It covers backup and restores of all site-level se...
The user arnau.jordana@servihogar24horas.es cannot see the description of some tickets randomly.
Hi! I'm trying to setup goals and projects for our Jira platform but It feels like I'm missing some features. I have no issues creating goals or projects but I recently saw a webinar: Drive goa...
Hi. My work items, like Requests, Epics, and tasks, are opening in the sidebar instead of the current page. This is the worst update ever. How can I disable this and make items open on the current pa...
We currently have an integration between JIRA and Manage Engine's Global Service Desk (GSD) Plus application. From within GSD tickets we are able to create and link JIRA issues within any of our JIRA...
Expected functionality When clicking on a linked work item in a Jira issue the same browser screen would update, opening the linked work item. Change to expected functionality Since today, w...
Hi, I have several spaces in JIRA which include tasks/subtasks. I wanted to view all the tasks assigned to my team on a single Gantt chart. To do this, I created a new Agile project in BigGant...
Hello Atlassian Support Team, This is a CRITICAL business-blocking issue. I am the Owner of the Atlassian Organization, as well as a Billing Admin, and our Jira site was previously active under a up...
I am planning a migration from Jira Server to Jira Cloud and want to make sure all workflows custom fields and permissions transfer correctly Are there common issues with complex workflows during mi...
We are trying to generate api tokens and Jira has to send us an identity confirmation code via email. It did perfectly work for a few weeks but no more, we get no mails even though we resent it many ...
When I reply to a ticket, I want to trigger an email to customer. Any other updates of the ticket. Also customer can add comment to a ticket by emailing. I also want to set customer as a reporter b...
We use Jira as an Servicedesk platform. So users got at the end of filling out the form an error "We could not confirm that they are not Bots.". The users are unable to create an ticket with Jira. Ji...
Hallo Bis anhin konnte man sehr einfach eine Excel downloaden. Dazu benutzte ich die Suche, wählte die Boards und dann konnten die Daten exportiert werden. Das geht jetzt nicht mehr. Wie kann ...
Latest Jira Update - Subticket opening as sidepanel preview... As screen space "real-estate" is already quite an expensive resource in productivity, I feel like the latest update showing subtickets ...
Hi, I'm not able to see backlog and dashboard tabs in my BEESKR project. even if I click More > I don't see such options. https://ab-inbev.atlassian.net/jira/software/projects/BEESKR/boards/...
how to report the initial assignment date based on a status in jira?
Latest Jira Update - Subticket opening as sidepanel preview... As screen space "real-estate" is already quite an expensive resource in productivity, I feel like the latest update showing subtickets ...
What are the steps to change the billing admin, when the current billing admins have left the organization?
Manually creating a folder for every heading in the Jira Requirement Tree is very time-consuming. Is there any option or plugin that allows automatic folder creation from Excel headings into...
cómo añado estimaciones de cada historia de usuario en formato 3sem 2d 5h
Like to check how long of each issue has been opened and show the day/time counts on a new custom field like "Age". Is there a way to do that? Thanks!
tengo un campo personalizado de tipo fecha, con valor por default hoy, cuando creo la incidencia Jira pone siempre la fecha con mes enero. ¿como corrijo eso?
We commonly create tickets using Slack, but don't want to have the threads synced because of the noise it creates. Is there a way to turn the "Sync Thread" option off by default?
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