I'm in the process of setting up the customer service management and its saying the support website is live already but I haven't done anything to this. How can I make it so the site is not liv...
I know that you can link to comments using the "Copy link to comment" button, but I am interested to know if there is a way to link to a specific section or area within a comment, the way t...
I have added a person to the space as a business user, but they got this message: Ameriprise Atlassian_support_portal_saml_idp_spflow_external rry, but we're having trouble signing you i...
Hi Atlassian Community, I'm hoping someone here can point me in the right direction. We recently received a formal notice regarding our Solution Partner Program participation and submitted a respon...
Is Atlassian still offering data center admin cerfications?
How do I remove one of these Sprints from the ticket that is completed?
Hello Atlassian Support, We have configured a Jira Cloud webhook that sends events to a callback endpoint hosted within our environment. The webhook configuration appears to be correct, and testing...
Hi everyone, I am the admin for our Jira instance and I need some help restoring access for my team. We are a small team of 7 users. Since the Jira Free plan allows up to 10 users, we fall well wit...
Hi Team, I am unable to access Jira on xxxxx.atlassian.net using my account naveen.vas1@xxxxx.com. I receive the message that my account does not have access to Jira. Could you please verify my J...
Hi, So i'm doing a csv import, just one comma separated row The relevant columns are Issue Type, Status Story, Done Mapping all looks fine Issue Type (csv) -> Work Type (Jira) ...
Context We have two external customers who have licensed accounts on our Jira Software Cloud site. They have access to a specific project as intended, but we've noticed they can also see our full in...
I'm trying to connect to my organisation's JIRA board using the Excel Add in. I've followed the instructions up to step 5 from Integrate Jira Cloud with MS Excel add-in | Jira and Jira Service ...
Hello, Every time I am given access to something my account brings me straight to the Jira homepage. I cannot access dashboards/tasks that have been assigned to me. Plea...
User [personal name removed] (external user) is unable to access Jira due to an MFA authentication issue. During login, she is prompted to enter a verification code from an authenticator app. Ho...
Hello Atlassian Team, We are currently using Jira and Confluence Free plans and are considering upgrading to Standard plans for our development and QA teams. We recently received a notification ind...
Hello, I would like to ask for help regarding an Automation for Jira setting. Currently, when a Jira ticket request comes in and no reply/comment is added for a certain period of time, an automatic...
We have a parent issue that should automatically move to "In Review" when all its sub-tasks are marked "Done". I've tried setting up a Jira Automation rule but it doesn't work or maybe I configured i...
i spent many hours asking Rovo and bot and copilot for help . none of them could help . what I need to do is : when I transition an epic to a specific status , I want automation for Jira lookup a...
How do I adjust the fields in my work items This page is still under construction Your Jira Admin has enrolled this site in an early access program to test a new fields functionality. ...
I can't find any direct answer on this v1 endpoint deprecation. I am building an app and one of the important critical baseline functionalities relies on this method and endpoint. Will GET /adm...
In my Advanced Roadmap / Plan - custom work item types other than Story/Task/Bug are not rolling up estimates to the Epic for the timeline. What can I adjust so they're included?
Dear Team, My account recently got deactivated due to inactivity. The last notice seems to belong to 27 May. I'm trying to reach out to see if Atlasian is so kind as to reactivate it for us. ...
Hi Atlassians, I´ve got a problem at customer´s site: The setting is a Jira DC deployment with GitHub Enterprise (self hosted) connected via DVSC. After deleting commits in GitHub github-env ...
My dashboard/portal link is no longer working.
Hey team, I'm considering signing up for Jira again but it looks like my interactions with Rovo are limited to A total of seven per month! 10 credits per "chat", 70 credits per month. Unless...
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